Customer Service
Resume:
Divya Divya
*** ******* ****** ***********,**,M*M 1Y8 +1-437-***-**** adw6tz@r.postjobfree.com
Objective:
Highly motivated and customer-focused professional with a strong background in customer service and excellent communication skills. Seeking a position to utilize my experience and provide exceptional service to customers.
Experience:
Receptionist (Customer Service) IELTS Training Institution [January 2022 - November 2022]
Provided positive customer experiences with fair, friendly, and courteous service.
Resolved customer issues and answered questions effectively.
Conducted troubleshooting sessions for students in reading and listening tasks.
Demonstrated strong communication skills and the ability to handle diverse situations.
Server Rajdhani Sweets & Restaurant [January 2023 - March 2023]
Greeted and seated customers, ensuring a positive dining experience.
Provided excellent customer service, took orders, and made menu recommendations.
Delivered food and beverages accurately and in a timely manner.
Collaborated with kitchen staff to ensure order accuracy and presentation.
Managed customer requests and promptly addressed concerns.
Maintained a clean and organized dining area and assisted with cash handling.
Skills:
Excellent Communication Skills (Multilingual): Fluent in English, Hindi, and Punjabi.
Teamwork: Collaborative and focused on building strong relationships with colleagues and customers.
Money Math Skills: Proficient in handling cash transactions at Point of Sale (POS) and telephone orders.
Additional Skills: Punctuality, Adaptability, Positive Attitude, Ability to carry heavy weight items.
Prioritization and Multitasking: Thrives in fast-paced environments, excelling at problem-solving.
Microsoft Office: Proficient in Word, Excel, PowerPoint on Windows.
Availability: Full-Time
Education:
Currently enrolled in Fleming College, Toronto Campus
High School Diploma- Commerce Stream Arya Girls Sen Sec School, Shahabad Markanda [Year of Graduation is 2021]
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