Sales Associate Customer Service

Cayla.K

301-***-**** adw6s8@r.postjobfree.com *** W ***th street IG: Caykakayy Tik Tok: @CaylaKouakou

Profile

Hardworking server who thrives under any circumstance. Always exceeding expectations to create unforgettable moments for my guest.

Skills

• Cash Handling / Union system

• Sales & Marketing

• Exceptional Customer Service

• Specialized Beer, Wine, & Liquor Knowledge

• Upsell bottles and special items promotion

COCKTAIL WAITRESS, THE BLUE NOTE, NEW YORK, NEW YORK — JUNE 2022–PRESENT

● Coordinate cabaret-style seating for 200 guests before the 8:00 pm and 10:30 pm performances

● Accommodate diverse clientele attracted by the residencies of various jazz musicians

● Generate an average of $2,000 in food and drink sales during live performances each night

● Settle 10+ guest checks by the end of each live performance set

● Balance serving duties while being respectful of guests attending live performances SALES ASSOCIATE, LOUIS VUITTON, TOWSON, MD — DEC 2019 - APRIL 2020

• Engaged and satisfied customers based on their needs

• Managed merchandising shipments, promotional displays, and advertising in store

• Ensured a positive shopping experience through the organization of the store and stock room SALES ASSOCIATE, CHAMPS, TOWSON, MD — OCT 2019 - APRIL 2020

• Exceed daily sales through fostering competitive nature & maintaining expert knowledge of products, sales promotions, and policies

• Consistently provided excellent customer service to all customers

• Proactively inspected merchandise to ensure top tier quality for the customers Education

TOWSON UNIVERSITY, TOWSON MD

Bachelor of Arts in Communication Studies and Entrepreneurship References

Available upon request

Contact this candidate