Nagajyothi Chadalavada
Glen Allen, Virginia ***** 804-***-****
***************@*****.***
EDUCATION
Guatami Degree College, Bachelor’s in Science
WORK EXPERIENCE
Indian Pastry House Richmond, VA
Assistant Manager May 2012 – May 22
Supervised and managed a team of up to 6 employees
Established policies and procedures for training and coaching team members
Interviewed new team members and completed hiring processes based on scheduling needs
Organized and updated detailed vendor list to insure store is appropriately stocked
Tracked price fluctuations in the market and maintained low food cost
Reviewed customer feedback to improve staff performance and implemented additional training as necessary
Resolved and addressed customer concerns to insure satisfaction with current and future orders
Interviewed, trained, and hired new employees
Processed customer cash, credit, and check transactions
Maintained a clean and organized environment to deliver a welcoming ambience
Developed and strengthened communication skills
Collaborated with staff to ensure customers receive items in a timely manner
Virginia State Department
. Data entry Associate 3 years experience
. Maintained 99% of accuracy in all data entry tasks.
.Handled confidential information for clients, including tax information and legal documents.
Highlt trusted by the company with sensitive info
CORE COMPETENCIES
Microsoft office Tools (Excel, Word)
Verbal &Written Communication skills in English
Customer service & inter personal skills
Dedicated team player
Ability to prepare records in accordance with detailed instructions
Knowledge of account receivable practices