Support Representative Sales Associate
Resume:
Joy Wills
Dorr, MI *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Sales Associate
Lover's Lane & Co. - Wyoming, MI
August 2021 to February 2022
Customer service, sales of products, cashier, cleaning of store, consulting in what the customer is looking for.
• Answered incoming calls
• Conducted credit card transactions through POS System
• Educated customers about Adult toys, lingerie, adult play things
• Up-sold customers
• Stocked the floor
• Responsible for store displays
• Maintained a clean service environment
• Provided pleasant customer service
Cashier
J & H Family Stores - Byron Center, MI
June 2020 to November 2020
Ran register, print lotto tickets, clean,stock count cigarettes Cashier/Sales Associate
Wal-Mart - Carlinville, IL
June 2009 to September 2010
Ran cash register, stocked products, engaged customers and discussed which product would fit their needs, cleaned area
Education
GED
September 1993 to June 1997
High school diploma
Cahokia High School - Cahokia, IL
September 1994 to May 1997
Skills
• Cash Handling
• Cashiering
• Cleaning Experience
• Food Service
• Customer Service
• Kitchen Experience
• Food Preparation
• POS
• Merchandising
• Food Safety
• Cooking
• Meal Preparation
• Retail Sales
• Laundry
• Food Handling
• Food Production
• Inventory Control
• Shift Management
• Bookkeeping
• English
• Time Management
• Guest Services
• Microsoft Word
• Upselling
Certifications and Licenses
Food handlers
Assessments
Cashier skills — Familiar
December 2020
Counting cash, processing transactions, following written procedures, and attending to details Full results: Familiar
Food safety — Completed
December 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness Full results: Completed
Retail customer service — Highly Proficient
December 2020
Comprehending and responding to retail customer needs Full results: Highly Proficient
Customer service — Expert
December 2020
Identifying and resolving common customer issues
Full results: Expert
Customer focus & orientation — Highly Proficient
December 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Business math — Familiar
December 2020
Using basic math to solve problems in a business context Full results: Familiar
Accounting skills: Bookkeeping — Familiar
December 2020
Calculating and determining the accuracy of financial data Full results: Familiar
Numerical reasoning skills — Familiar
December 2020
Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs
Full results: Familiar
Sales skills — Proficient
December 2020
Influencing and negotiating with customers
Full results: Proficient
Mechanical knowledge — Proficient
December 2020
Understanding and applying mechanical concepts and processes Full results: Proficient
Filing & organization — Proficient
December 2020
Arranging and managing information or materials using a set of rules Full results: Proficient
Attention to detail — Proficient
December 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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