Data Entry Desk Agent
Resume:
Patricia Thomas
United states *****
*****************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Manager
Aramark - Washington, DC
August 2021 to Present
I do my beginning and ending count on all chargeable items.I make sure all employees are in there work area or stations at all time. I provide patrons with answers to questions or concerns they may have. I came on board as a cashier and within a month I became a manager. Customer Service
Laquita Inn and Suites - Largo, MD
March 2010 to April 2011
• Performed data entry for customer information
• Answered general questions
• Answered calls from customers
• Assisted customers with a warm and professional attitude
• Resolved customer information and complaints
• Responsible for cashier duties
• Handled online orders and credit card transactions Education
High school diploma
Foundation School of P.G.C. - Washington, DC
May 2000 to June 2004
High school diploma
Skills
• Cashiering
• Cleaning Experience
• Coffee Experience
• Customer Service
• Cooking
• Food Service
• Food Preparation
• Host/Hostess
• POS
• Serving Experience
• Merchandising
• Commercial Cleaning
• Busser
• Retail Sales
• Kitchen Experience
• Cash Handling
• Food Safety
• Food Production
• Data Entry
• Food Handling
• Shift Management
• Meal Preparation
• Microsoft Word
• Upselling
Certifications and Licenses
Food Handler Certification
Assessments
Customer focus & orientation — Highly Proficient
September 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Work style: Reliability — Highly Proficient
November 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Night auditor (hotel) — Familiar
October 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Familiar
Food service: Customer situations — Proficient
October 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting Full results: Proficient
Front desk agent (hotel) — Proficient
November 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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