Sr. IT Project Manager

Christopher Brooks, PMP

Sr. IT Project Manager

********.*@*****.*** • 972-***-****

linkedin.com/in/Brookzee

McKinney, TX, 75070, US

Summary

Results-driven professional with substantial experience leading cross-functional teams to deliver IT projects on time, within budget, and to client satisfaction. Proven record of success overseeing project scopes, timelines, budgets, and deployment while maintaining quality standards. Adept at adhering to PMO\EPMO best practices, scheduling and processing deliverables, and organizing sites. Forward-thinking leader; rich background in building and directing IT project managers and business analysts. Strong communication, negotiation, presentation, attention to detail, and problem-solving skills; ability to build robust relationships with stakeholders, senior executives, clients, and vendors.

Areas of Expertise

Project Planning, Execution, & Implementations

Team Building & Leadership

Project Governance & Control

Budget Administration

Vendor Management

Cost Reduction & Containment

Agile (Scrum) & Waterfall

Change & Release Management

Software Development Life Cycle

Waterfall, Agile, & Hybrid models

Staff Training & Development

Relationship Building

Risk Assessment & Mitigation

Client Satisfaction & Retention

Problems & Conflicts Resolution

Technical Proficiencies

MS Project, Visio, MS Word, Excel, PowerPoint, PPM, Teams, WebEx

Jira, Confluence

Career Experience

MoneyGram International, Plano, TX July 2019 – Feb 2023

Project Manager III

Executed projects in line with work plan while managing team members and third-party contractors. Enhanced skills and experience of project teams through working sessions. Controlled projects financials (spend and forecasts) and maintained metrics as per standards for quality management. Kept abreast of all stakeholders with project information and organizational change management strategies. Presented timely status reports to Steering Committee and project stakeholder notification.

Spearheaded and delivered 3 to 4 projects concurrently on time, within scope, and budget ranging from $100K to7M.

Identified and resolved issues as well as mitigated risks in collaboration with cross-functional teams.

AT&T, Richardson, TX Nov 2008 – Oct 2018

Sr. Project & Program Manager

Oversaw initiatives through entire SDLC process, delegated tasks for prioritized work, maintained compliance with IT PMO's methodology practices, Agile, Waterfall & Blended Projects via AT&Ts PMIS (Prism) application. Discussed project health, team status, issues & risks through program weekly status calls and project related meetings. Guided project team through all phases of project life cycle - from inception through implementation, and warranty. Established and met team goals via frequent team member performance reviews.

Worked across multiple business units to oversee all facets of projects impacting application that generated $4.5B+ in sales compensation payments annually as Sr. Project Management and Agent Program Manager for AT&T's Horizon commission system.

Managed all facets of 3 to 4 program level releases per year for Horizon compensation system and supporting applications.

Completed sales compensation projects by leading geographically diverse virtual project managers and business analysts.

Education

Bachelor of Business of Administration University of Texas @ Arlington, Arlington, TX

Certifications

PMP - Project Management Professional (#2550741) & PSM1 - Professional Scrum Master 1

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