Cleaning Associate Customer Service
Resume:
Astrid Peasant
Pensacola, FL *****
**********@*****.***
Remote MSR Experienced and results-oriented Store Manager with three years of managerial experience in retail environments. Motivated professional with strengths in supervising employees and promoting optimal customer service. Adept in employee relations, inventory organization, and visual merchandising.
Prepared, organized, and trained in product knowledge and store regulations. Committed to creating an environment that is conducive to achieving increased sales and customer satisfaction. Authorized to work in the US for any employer
Work Experience
MSR
Navy Federal Credit Union - Pensacola, FL
March 2023 to Present
Assist members with consumer loan and credit card applications. Knowledgeable of systems and establishing rapports with the members
Assistant Manager
Rod's Foodmart and Beauty Supply - Pensacola, FL
July 2019 to January 2023
• Supervised and trained team of 4 part-time and 3 full-time employees in sales, merchandising, and inventory control
• Implemented and maintained visual merchandising
• Developed weekly schedules per payroll guidelines while accounting for employee and store needs. Supervisor
A Little Investments - Pensacola, FL
February 2016 to August 2021
1. Training of all commercial cleaning associates, ensuring that all associates have a complete understanding of the company policy.
2. Efficiently maintained associate work schedules on a daily basis. 3. Supervised cleaning associates, ensuring they meet with the highest standards of cleanliness. 4. Functioned in commercial cleaning associate role to ensure work is complete. 5. Maintained control of establishment keys in accordance with departmental procedures and customer security.
6. Ensured all associates have sufficient cleaning supplies and the knowledge of how to use them. 7. Set a constant example to all associates in dress and behavior, ensuring all associates are adhering to grooming and conduct standards.
Phlebotomist
Any Lab Test Now - Daphne, AL
September 2016 to January 2018
Collected fluid and tissue samples from patients using appropriate collection procedures. Disposed of blood or other biohazard fluids / tissue in accordance with applicable laws, standards and polices. Documented route of specimens from collection to laboratory analysis and diagnosis. Ensured strict HIPAA compliance. Assisted with coverage of different company locations as required. Administered B12 injections, as well as vaccines, filed charts, and obtained authorization for insurance. Education
Health Service Management in Service Management
Pensacola State College - Pensacola, FL, US
Skills
• Negotiation
• Recruiting
• Employee orientation
• Payroll
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