Customer Service Professional
Resume:
TERRELL GORDON
** ********** ** ******* ** · 310-***-****
*************@*****.***
Customer service professional committed to balancing company goals while helping all customers find satisfactory solutions. Resourceful problem solver who is adept at remaining calm in stressful situations and effectively assisting a variety of customers
EXPERIENCE
MAY-2021 TO JANUARY 2023
CUSTOMER SERVICE, Riley Constrution
Schedule customer appointments.
Record information from customers and technicians.
Post invoices,
Enter payments,
Communicate with customers via telephone & email,
JUNE - 2019 TO MAY-2021
SECURITY, SWEATMAN SECURITY
Circulates through 5 corporate office buildings looking for disturbance, safety hazards, and illegal activities.
Responds to incidents and emergencies in accordance with corporates security protocols.
Completed all required paperwork at the end of each shift, including activity and incident reports.
APRIL - 2014 TO JUNE -2019
LANDSCAPING, GORDANS LANDSCAPING
Owner/ operator.
Created daily routes for efficiently completing all assigned tasks, assigning landscapers to neighborhood zone,
Train new team members on safety procedures, routes and landscaping.
EDUCATION
2004 -2005
PIPEFITTER, Mississippi Gulf Coast Community College
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