Gate.io

User Agreement

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Table of Content

I General 1 II Eligibility 5 III Rights and Obligations of this Web site 7 IV Margin trading & lending and Perpetual Contracts 8 V Risk Disclosure Statement 13 VI Privacy Policy 15 VII Service Modification, Suspension and Termination 16 VIII User Rights 17 IX User Obligations 19 X Limitation of Liability & Waiver 20 XI Limitation and Exemption of Liability 22 XII Applicable Law 25 XIII Anti-Money Laundering and Counter-Terrorist Financing 25 XIV Indemnity 26 XV Dispute Resolution 26 XVI Calculation 27 XVII Intellectual Property 27 XVIII Supplementary Provisions 27 XIX Know-your-customers and Anti-Money Laundering Policies Preamble 27 1

Gate.io User Agreement

I General

1.1 Before using or accessing Gate.io website and API located on https://gate.io/api2 and any services made available through the Site such as https://gate.io/zendesk (collectively, the “ Services”), you should read Gate.io USER AGREEMENT (“Agreement”) carefully and understand all the terms and conditions, especially for the contents highlighted by italic, bold, underline or color the Agreement consist of the main body, policy of privacy, as well as any rules, statements, instructions, etc. that this website has published or may publish in the future. For the convenience of wording in this Agreement, the website are referred to as “we”, or “Website”.

By accessing, downloading, using or clicking on “I agree” to accept any Gate.io Services, you agree that you have read, understood and accepted all of the terms and conditions stipulated in these Agreement alongside any other agreement you may be required to accept such as Privacy Policy. In addition, when using some features of the Services, you may be subject to specific additional terms and conditions applicable to those features.

Please read these terms carefully as they govern your use of Services. THESE TERMS CONTAIN IMPORTANT PROVISIONS INCLUDING AN

ARBITRATION AND MEDIATION PROVISION THAT REQUIRES ALL CLAIMS TO BE RESOLVED BY WAY OF MEDIATION AND LEGALLY BINDING ARBITRATION. BY MAKING USE OF SERVICES YOU ACKNOLEDGE AND AGREE THAT, INTER ALIA, 1) YOU ARE AWARE OF THE RISKS ASSOCIATED WITH TRANSACTIONS OF

CRYPTOCURRENCIES AND THEIR DERIVATIVES; 2) YOU SHALL ASSUME ALL RISKS RELATED TO THE USE OF SERVICES AND TRANSACTIONS OF CRYPTOCURRENCY AND THEIR DERIVATIVES; 2

AND 3) WE SHALL UNDER NO CIRCUMSTANCES BE LIABLE FOR ANY SUCH RISKS OR ADVERSE OUTCOMES RESULTED THEREFROM. This Website only provides online transaction and platform services for you to engage in digital asset trading activities through this Website (including but not limited to the digital asset transactions etc.). This Website does not participate in the transaction of digital assets as a buyer or seller; This Website does not provide any services relating to the replenishment and withdrawal of the legal currency of any country.

1.2 Risk Reminder:

(a) The digital asset market is new and unconfirmed, and will not necessarily expand;

(b) The digital assets themselves are not offered by any financial institution, corporation or this Website;

(c) Digital assets are primarily used by speculators, and are used relatively less on retail and commercial markets; digital asset transactions are highly risky, due to the fact that they are traded throughout the day without limits on the rise or fall in price, and market makers and global government policies may cause major fluctuations in their prices;

(d) Digital assets trading is highly risky and therefore not suitable for the vast majority of people. You acknowledge and understand that investing in digital assets may result in partial or total loss of your investment and therefore you are advised to decide the amount of your investment on the basis of your loss-bearing capacity. You acknowledge and understand that digital assets may generate derivative risks. Therefore, if you have any doubt, you are advised to seek assistance form a financial adviser first. Furthermore, aside from the above- mentioned risks, there may also be unpredictable risks. Therefore, you are advised to carefully consider and use clear judgment to assess your financial position and the above-mentioned risks before making any decisions on buying and selling 3

digital assets; any and all losses arising therefrom will be borne by you and we shall not be held liable in any manner whatsoever. You are hereby informed that:

(a) You understand that this Website is only intended to serve as a venue for you to obtain digital asset information, find trading counter parties, hold negotiations on and effect transactions of digital assets. This Website does not participate in any of your transactions, and therefore you shall, at your sole discretion, carefully assess the authenticity, legality and validity of relevant digital assets and/or information, and solely bear the responsibilities and losses that may arise therefrom.

(b) All opinions, information, discussions, analyses, prices, advice and other information on this Website are general market reviews and do not constitute any investment advice. We do not bear any loss arising directly or indirectly from reliance on the above mentioned information, including but not limited to, any loss of profits.

(c) We reserve the right to determine, amend or modify any contents of this Website at any time at our sole discretion. We have taken reasonable measures to ensure the accuracy of the information on the Website; however, we do not guarantee the degree of such accuracy, or bear any loss arising directly or indirectly from the information on this Website or from any delay or failure caused by failure to link up with the internet, transmit or receive any notice and information.

(d) Using internet-based trading systems also involves risks, including, but not limited to failures in software, hardware or Internet links, etc. In view of the fact that we cannot control the reliability and availability of the Internet, we will not be responsible for any distortion, delay and link failure.

(e) It is prohibited to use this Website to engage in any illegal transaction activities or illegitimate activities, such as money laundering, smuggling and commercial bribery. In the event that any suspected illegal transaction activities or 4

illegitimate activities is uncovered, this Website will adopt all available measures, including but not limited to freezing the offender’s account, notifying relevant authorities, etc., and we will not assume any of the responsibilities arising therefrom and reserve the right to hold relevant persons accountable;

(f) It is prohibited to use this Website for the purpose of malicious manipulation of the market, improper transactions or any other illicit trading activities. Where any of such illicit trading activities is uncovered, this Website will adopt such preventive and protective measures as warning, restricting trading and closing accounts against any and all such malicious manipulation of prices, maliciously influencing the trading system and any other illicit behaviors; we do not assume any of the responsibilities arising therefrom and reserve the right to hold relevant persons accountable.

1.3 The Services are owned and controlled by Gate Global, Corp. (“Gate.io”). Gate.io provides an online service that allows users to exchange between themselves different blockchain assets, which are data that typically represents transaction, access, or other participation rights on corresponding blockchain networks (collectively, “Assets”). Depending on the User’s country of residence, Gate. io may offer User with other ancillary services that are legally permitted by local government and authorities. You may not able to access the full service of this site at certain locations. It is your responsibility to follow those rules and laws in your country of residence and/or country from which you access this site and services. By clicking the "Create Account" button or by accessing or using the services, you agree to be legally bound by the Agreement and accept all the terms and condition of the Agreement. If you do not agree to be bound by these terms and conditions, do not access this site and do not use the service. 1.4 By creating an account with Gate.io (“Account”), you agree to maintain the security and confidentiality of your login credentials and restrict access to your Account and your computer, tablet, or mobile device and take legal responsibility 5

for all activities that occur under your Account and accept all risks of unauthorized access.

1.5 We reserve the right to make changes or modifications to the Agreement, affiliated service terms, activities terms or announcement from time to time, in our sole discretion without notice. The amended terms will be deemed effective immediately upon posting. You may check back for the latest Agreement. Your continued use of this site and the services acts as acceptance of such changes or modifications. If you do not agree to any amended terms, you must discontinue using or accessing our Service. By using and accessing our service, you are deemed to agree to and fully understand the Agreement and contents in other affiliated service terms, including the amended terms made by Gate.io from time to time.

II Eligibility

2.1 By accessing or using our Services, You represent and warrant that You are at least 18 years old and have not previously been suspended or removed from the Site or Services. You also represent and warrant that You are not on any trade or economic sanctions lists, such as the United Nations Security Council Sanctions List, nor restricted or prohibited from engaging in any type of trading by the European Union, Hong Kong Monetary Authority, Hong Kong Customs and Excise Department, Office of Foreign Asset Control as well as any other administrative law enforcement agencies in other jurisdictions. Meanwhile, you also warrant that your use of the Website Services is in accordance with your local laws and regulations, and all responsibilities arising therefrom shall be borne by You. Also, we may not make all of the Services available in all markets and jurisdictions, and may restrict or prohibit use of all or a portion of the Services from Restricted Locations. Use of the service by users from the United States of America, Mainland China, Canada, Singapore, Malaysia, Malta, Cuba, Iran, North Korea, Sudan, Syria, Crimea region, Bolivia is prohibited. In addition, any users in Hong Kong China, UK (retail users only), Netherlands, Germany, France, 6

Lithuania, Italy are prohibited from using products and services provided by this website other than the spot trading. The content of the Terms shall not be excluded from the laws of the country or region under which the User belongs. As a result, if You do not meet these eligibility requirements, do not use our Services. The list of countries or regions mentioned above may change according to changes in policies and product types. We may not inform you specifically of the changes on such occasions. Please pay attention to any updates of this agreement. 2.2 To use our services, you shall have proper devices and pay for cost that may occur, including but not limited to computer, mobile phone, modem and cost for Internet connection and phone call.

2.3 By clicking to I agree to the Gate.io User Agreement button, you are deemed to agree to all the terms and conditions of the Agreement and have the legal right and full capacity to use all the services, including but not limited to checking the related information of the services, placing orders, making trading activities rationally, and agree to take all the risks. 2.4 You shall not use the site or any services to disrupt trading order of Gate.io or for illegal activities. You shall provide accurate, current and complete information and shall not falsify or materially omit any information or provide misleading information to Gate.io, including but not limited to using phone number or email address borrowed or stolen. You shall not use the Site or Service to make spoofing or wash trading or cheat in trading. Gate.io reserves the rights to address such behaviors through an appropriate sanction, in its sole and absolute discretion, including without limitation to canceling the trading eligibility and illegal earnings, suspending service and blocking account. In the case your behaviors cause loss to Gate.io, Gate.io reserves the rights to claim damages and take legal action against you.

2.5 When you have a Gate.io account, you agree to:

(1) create a strong password that you do not use for any other website or online service and enable two factor authentication as a further protection 7

(2) maintain the security of your Gate.io account by protecting your login credentials and restricting access to your account

(3) take responsibility for all activities that occur under your account and accept all risks of any authorized or unauthorized access to your account.

(4) accepted to be bound by all terms and conditions of this Agreement;

(5) You confirm that you have attained the age of 16, or another statutory age for entering into contracts as is required by a different applicable law, and your registration with this Website, purchase or sale via this Website, release information on this Website and other behaviors indicating your acceptance of the Services offered by this Website shall comply with the relevant laws and regulations of the sovereign state or region that has jurisdiction over you, and you confirm that you have sufficient capacity to accept these terms and conditions, enter into transactions and to use this Website for digital asset transactions.

(6) You agree to undertake any and all liabilities for your own transaction and non-transaction activities as well as any and all profits and losses therefrom.

(7) You confirm that the information provided at the time of registration is true and accurate.

(8) You agree to comply with any and all relevant laws, including the reporting of any transaction profits for tax purposes.

(9) You agree to receive emails or short messages sent by this Website related to the management and operation thereof.

III Rights and Obligations of this Web site

The Website may suspend or terminate your account or use of the Service, or the processing of any digital asset transaction, at any time if it determines in its sole discretion that you have violated this Agreement or that its provision or your use of the Service in your jurisdiction is unlawful. 8

When this Website finds at its sole discretion that you or your associated account user is not suitable for high-risk investment, this Website shall have the right to suspend or terminate the use of your account and all associated accounts thereof.

If you do not have the registration qualifications agreed on in this Agreement, this Website shall have the right to refuse to allow you to register; if you have already registered, this Website shall have the right to revoke your member account, and this Website reserves the right to hold you or your authorized agent accountable. Furthermore, this Website reserves the right to decide whether to accept your application for registration under any other circumstances. When this Website finds out that the user of an Account is not the initial registrant of that Account, it shall have the right to suspend or terminate the user's access to that Account.

Where by means of technical testing or manual sampling, among others, this Website reasonably suspects that the information you provide is wrong, untrue, invalid or incomplete, this Website shall have the right to notify you to correct or update the information, or suspend or terminate its supply of the services to you. IV Margin trading & lending and Perpetual Contracts This section applies only to the extent you are permitted to engage in margin trading & lending and Gate.io Contracts on Gate.io. Margin trading & lending and Perpetual Contracts are not allowed where prohibited by applicable laws and regulations or Gate.io user agreement. Gate.io reserves the right to amend and/or remove margin trading & lending and perpetual contracts functionalities in your Country any time with or without prior notice to you. 4. 1 Margin Trading and Lending

4. 1. 1 Margin trading is a form of trading in which you trade with an extra amount of blockchain assets borrowed from someone on the basis of the 9

blockchain assets you already have. On Gate.io, you can use borrowed blockchain assets from other users to go short or long.

Margin trading risks:

Margin trading is highly risky. As a margin trader, you acknowledge and agree that you shall access and use the margin trading and borrowing service at your own risks:

(1) Trading markets are extremely volatile and shift quickly in terms of liquidity market depth, and trading dynamics. The use of leverage can work against you as well as for you and can lead to large losses as well as gains.

(2) You are not eligible for receiving forked coins split from any blockchain asset in your margin account, even if you have not engaged in any margin trading or borrowing at all.

(3) The loan carries risks and the value of your blockchain assets may drop. If the value of your assets drops below a certain level, you are responsible for responding to this market circumstance.

(4) Under certain market conditions, you may find it difficult or impossible to liquidate a position. This can occur, for example, there is insufficient liquidity Gate.io in the market or due to technical issues on Gate.io.

(5) Placing contingent orders will not necessarily limit your losses to the intended amounts, since market conditions may make it impossible to execute such orders.

(6) There is no guarantee measure against losses on margin trading. As a borrower, you may sustain a total loss beyond what you have deposited to your margin account.

4.1.2 Lending risks

As a lender, you can lend your blockchain assets to other users on Gate.io by offering a loan at a set interest rate and duration on Lending page. When you lend your assets,

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(1) You risk the loss of an unpaid principal and interests if the borrower defaults on a loan and liquidation of the borrower’s margin account fails to cover the outstanding loan.

(2) You risk the loss of forked coins split from the blockchain assets if your blockchain assets are in lending offers or loaned out when the fork takes place.

(3) You risk a drop of value for blockchain assets you loaned out when the value drops dramatically and you can not sell it timely. 4.1.3 To enter in to margin trading or lending,

(1) You should fully understand the risks associated with the margin trading and lending and solely responsible and liable for any and all trading and non- Gate.io activity on your Gate.io account. Do not enter into transaction or invest in funds that are above your financial abilities.

(2) You are solely responsible and liable for knowing the true status of any position or lending with any other party on Gate.io, even if presented incorrectly by Gate.io at any time.

(3) You agree to maintain in your Gate.io margin account a sufficient amount of blockchain assets required by Gate.io for users to engage in margin trading and return your loan in full timely. Failure to maintain sufficient amount of assets or fail to return outstanding loan duly can result in the forced-liquidation of assets in your margin account.

(4) Gate.io cannot guarantee to stop losses even with the ability to force- liquidate any of your positions. If, after your positions are liquidated, your assets are insufficient to cover the outstanding loan, you are still responsible for any additional assets shortfall.

(5) Gate.io may, in its sole discretion, perform measures to mitigate potential losses to you on your behalf, including, but not limited to, transferring balances from your margin to your exchange account and/or from your exchange to your margin account

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(6) When you lend your blockchain assets, you acknowledge that Gate.io will not be and is not responsible for any loss from offering loan on the Gate.io and any losses incurred by a borrower or any other party on Gate.io platform.

(7) You agree that you conduct all trading, margin trading, lending, and/or borrowing on your own account and claim full responsibility for your activities. Gate.io does not take any responsibility for any loss or damage incurred as a result of your use of any services or your failure to understand the risks involved associated with assets use generally or your use of our services. 4.2 Perpetual Contract

4.2. 1 A Perpetual Contract is a product similar to a traditional futures Contract in how it trades, but does not have an expiry date. Perpetual Contracts trade like spot, tracking the underlying Index Price closely. It achieves this via the mechanics of a Funding component, that is, users who hold a position over the funding time stamp either pay or receive funding based on a funding rate and your position value.

4.2.2 Perpetual Contract Risks

Perpetual contract trading involves substantial risk of loss and is not suitable for all investors. You understand the risks involved in trading and have considered and will continue to carefully consider whether trading is suitable in light of your financial circumstances and resources.

(1) Perpetual contract is highly – leveraged. Highly-leveraged position and large contract sizes make investor vulnerable to huge losses even for mall movements in the market. You may lose your entire margin on your contract account.

(2) Gate.io may, at its sole discretion, close your open order and liquidates your position without notice to you to control risks. 12

(3) Gate.io may close your position at the bankruptcy price of other user’s in the event of Auto-Deleveraging if you are at the priority rank of profit and leverage without notice to you.

(4) If you hold position over the funding time stamp, you may either pay or receive funding based on a funding rate and your position value. The amount of funding may be huge depending on the funding rate and your position value.

(5) Gate.io may require you higher margin levels for larger position sizes at its sole discretion.

(6) You are not eligible for receiving forked coins for any of your assets in your Contract account in the event of a fork.

(7) Under certain market conditions, you may find it difficult or impossible to liquidate a position. This can occur, for example, if there is insufficient liquidity in the market or due to technical issues on our platform. Placing contingent orders, will not necessarily limit your losses to the intended amounts, since market conditions may make it impossible to execute such orders. The use of leverage can work against you as well as for you and can lead to large losses as well as gains. 4.2.3 To enter into Perpetual Contracts:

(1) You are at least 18 years of age and have the capacity to enter into perpetual contracts trading on Gate.io.

You fully understand the rules and risks of perpetual contracts and accept all the risks and consequences yourself.

We may, at our sole discretion, close your positions, seize your earning, and block your Account in the event we suspect or have reason to believe you are engaged in suspicious trading or other activity or have breached terms of our User Agreement. You shall not hold Gate.io liable for any loss and you will still be liable for any damages to Gate.io.

(2) You agree to maintain a sufficient amount of margin at all times to meet Gate.io minimum margin requirements, which is subject to changes from time to time. If the value of your positions drops below a certain level, you are responsible 13

for responding to it with additional margin. Failure to respond can result in closing your open order and forced- liquidation of your positions. In the case of a forced liquidation, your position will be taken over by Gate.io and liquidated at the bankruptcy price.

(3) You fully understand and agree: When a forced liquidation is triggered, if Gate.io is unable to liquidate the position at the bankruptcy price, Gate.io will spend the Insurance Funds aggressing the position in the market in an attempt to close it. If this still does not close the liquidated order, this will then lead to an Auto-Deleveraging event where opposing traders’ positions by profit and leverage priority are automatically deleveraged. If Gate.io is able to liquidate the position at better than the bankruptcy price, the additional funds will be added to the Insurance Fund.

(4) If you hold position over the funding time stamp, you may either pay or receive funding based on a funding rate and your position value. You agree to such payment exchange based on the funding rate and position valued calculated by Gate.io.

(5) You are solely responsible and liable for any trading and no-trading activities on Gate.io and accept all the risks and you are solely responsible for knowing the true status of any position with any other party on Gate.io, even if presented incorrectly by Gate.io at any time.

V Risk Disclosure Statement

5.1 Trading blockchain assets can be extremely risky. Trading markets are volatile and shift quickly. The blockchain networks may go offline due to attack, bugs, hard forks, or other unforeseeable reasons. Gate.io may experience sophisticated cyber-attacks, unexpected surges in activity, or other operational or technical difficulties that may cause service interruptions. You are solely responsible and liable for any and all trading and non-trading activity for your 14

account on the site and fully responsible for safeguarding access to your account and any information provided through the site.

5.2 You do your own appraisal and investigations and accept the risk of trading blockchain asset. By using the site to enter into transaction, you represent that you are solely responsible for you own appraisal and investigation into the risks of the transaction and the underlying blockchain assets. You represent that you have sufficient knowledge and experience to make your own evaluation of the merits and risks. Listing Gate.io a blockchain asset does not indicate Gate.io approval or disapproval of the underlying technology in related to any blockchain asset, and should not be used as a substitute for your own understanding of the risks specific to each blockchain assets. We give you no warranty as to the suitability of the blockchain assets and assume no fiduciary duty in our relations with you.

5.3 You accept all risk of sending your blockchain asset to an address. Blockchain asset transactions is not reversible. Once you send blockchain asset to an address, you accept the risk that you may lose access to your asset indefinitely. You are solely responsible for the address you send your blockchain asset to. If you deposit any blockchain asset to Gate.io that is not listed on your deposit page, it will not be possible for us to return the assets. It is your responsibility to ensure that the address to which you are depositing is listed on your deposit page Gate.io. If you withdraw from Gate.io to a third party that returns the withdrawal to the address from which it was sent, those assets will not be recoverable. 5.4 Gate.io does not advise on trading risk. If at any point Gate.io or its representatives do provide trading recommendations or any other information, the act of doing so imposes no obligation of truth or due diligence on behalf of Gate.io or its representatives.

5.5 Gate.io may delist a blockchain asset at any time in its sole discretion. 5.6 Gate.io may correct, reverse, or cancel any trade impacted by an error in processing your purchase or buying, or correct or reverse or cancel your deposit or 15

withdrawal of blockchain asset impacted by an error in processing your deposit or withdrawal.

5.7. Gate.io may seize your abandoned property. If you have not logged into your account on the site for an uninterrupted period of two years, Gate.io reserves the right to deem any and all property that you hold on the site, including blockchain assets, to be abandoned, without notice to you. If your property is abandoned, it will be immediately forfeited to and seized by Gate.io and Gate.io may donate them to a nonprofit group. 4.8 You accept risk of missing communication from Gate.io may post information on the site webpage or its twitter or communicate with you by email or support ticket from time to time. You understand and agree that if Gate.io post information or send you information but you fail to receive it, Gate.io will be deemed to have provided the information to you regardless.

VI Privacy Policy

6.1 We collect information about you in accordance with the laws and regulations, including

6.1.1 information we collect when you create an online account, complete a transaction, fill out a form, respond to surveys, post messages to our chatroom or twitters or otherwise communicate with us; 6. 1.2 information we automatically collect when you use the site and service, including but not limited to device identifiers, mobile network information, the type of browser used, IP address and other standard web log data and information collected by Cookies and similar tracking technologies;

6.1.3 Information we collect from third parties, including identity verification services;

6.1.4 information we collected from other sources legally. 6.2 We will implement reasonable security practices to help protect the security of your information and will not disclose your non-public information, 16

including name, password and phone number, to any other third party without your prior permission, excepting for the following cases: 6.2.1. disclose your information to yourself or a third party with your consent. 6.2.2

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