Customer Service Field Engineer

Kevin Eddy

** ******** *****, ******, *************, 02766, US • 774-***-**** • ************@*****.*** Multi-Task Management

Reporting capabilities

Weekly Payroll

Verbal and written communication

Customer service

Production understanding

Project management

Issue resolution

Business Communications

University of Notre Dame - Notre Dame, IN

Business Communications - Business Communications - 1988 Massachusetts College Of Liberal Arts - North Adams, MA Field Engineer - September, 2021 to Present

J.L. Marshall & Sons, Inc. - Seekonk, MA

Determined the root cause of the failure and provided corrective action to prevented future failures through investigation and analysis. Evaluated processes on a [Timeframe] basis to ensure that construction went according to plan and that contract specifications were met. Made sure that the project was completed on time and in accordance with the contract specifications. Budgeting, scheduling, quality assurance, safety compliance, and coordination of construction trades and contractors were all things I was in charge of.

Mass. Title 5 Inspector - October, 2017 to September, 2021 All Clear Septic & Wastewater Services - Norton, MA Created and submitted detailed reports to regulatory agencies and company leadership to help drive improvements. Identified and investigated production issues, as well as assisting management in implementing corrective actions. Took accurate measurements with hand tools, instruments, gauges, and equipment, and recorded the results for official records. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

CERTIFICATIONS

ACCOMPLISHMENTS

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