Service Representative Customer
Resume:
Lisa Sinn
adw64e@r.postjobfree.com
Objective
To become an excellent, dedicated employee who will benefit the company by utilizing my great skills, customer service and work experience.
Qualifications
I am very motivated by the opportunity to grow and expand my talents quickly, yet still enjoy the benefits of a strong work/life balance.
It’s my passion to make a difference in people’s lives and being kind to others is the most important thing you can do.
I want the opportunity to build a career with an organization truly dedicated to the professional development and future goals of its staff.
I have the flexibility and can easily adapt to changing priorities and multi tasks.
Ability to learn and correctly interpret and apply policies and procedures.
Skills
Customer Service
Filing/ Typing/ Word/ Excel
Bookkeeping/ Recordkeeping
Perform Audits/ Process Accurate Transactions
Cash Flow Processing/ Atm Balancing / Vault Service
Vault Reconciliation/ Cash Ordering / Cash Handling / Cash Loading
10 Key/ Multi Line Phones
Account Reconciliation
Supply Ordering
Cash Drawer Balancing
Offer New Service / Cross sell
Conduct In branch training for new hires
Work Experience
Chase Bank 7/1993- 8/2018
Lead teller of operations. Worked the teller window and multi tasked by helping my customers and coworkers if they needed assistance. Supervised over 10 tellers daily to give the best customer experience in processing their transactions efficiently and accurately. Reviewed and approved the teller’s transactions if override was needed.
Balance cash box daily as well as the main vault. Assisted customers with great service in the branch and on the phone. Offered new products, solutions, and services when available or needed. Reconciled Atm’s, atm deposits, and totaled checks in batch. Order cash for the branch for loading of all machines and teller drawers. Meet, greet, and direct lobby traffic entering the branch. Made the connection and built trust in every customer I help. Make an impacting experience that brings a smile to every customer in my daily role. Cross sell accounts and services.
L & M Hopkins Rental Properties 6/2019- 4/2022
Point of contact for questions, maintenance, issues or emergencies. Assisted with walk through for new move ins/move out lease/tenant. Collect rent for numerous single-family homes. Sign leases and perform yearly walk throughs.
Manpower 8/2018- 4/2022
Client Delivery Specialist/Customer Service Representative. Assist all new candidates with new hire paperwork, and onboarding. Answer calls, direct incoming office traffic and respond to supervisors via email. Perform interviews, enter personal information for payroll, timekeeping, and background checks. Placed qualified candidates in appropriate positions and shifts. Did daily walk throughs the warehouses for check ins. Handle all Work Comp Injuries/Cases.Update trackers with employee position, supervisor and shift. Process payroll and time entry approval. Communicate all time off requests to supervisors and sick call outs including Covid Contact Tracing.
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