Customer Service
Resume:
HEATHER LYNN HERNANDEZ
Bartender
**** ******* **** - ***** - ********* LA United States
********@*****.***
Age: 41 years
Objective
Seeking a bar tending position with Southern Oaks Country Club. Where I can increase satisfaction utilizing my 20+ years of bar tending and mixology experience. Creating custom and stunning cocktails, preparing personalized drinks for patrons and increasing client base. Paying close attention to detail and commitment to workplace safety and cleanliness that can contribute to the success of the golf course Summary
A well qualified bar tender with versatile skills including superior customer service, knowledge of the laws, update state issued bar card, outgoing personality, willingness to keep patrons satisfied with their cocktails, eagerness to learn new drinks, and a drive to be successful Work Experience
Mack’s Sports Bar and Grill - (01/1998 - 06/2005)
Broussard LA
Bartender
Preparing cocktails, serving lunch, waited tables during lunch service Preparing bar snacks after kitchen closed
Keeping bar clean and tidy
Making schedule for myself and other bartenders
Creating comfortable conflict free atmosphere
Responsible for monies behind the bar and also for the payouts of 3 video poker machines The Oasis - (06/2007 - 08/2010)
Lafayette, LA
Bartender
Preparing cocktails, providing a fun and friendly environment for patrons Keeping and clean and tidy bar area
Responsible for money and keeping up with the patrons tabs Also scheduling pool and dart tournaments
Always providing excellent customer service
Cover Girls Houston - (12/2012 - 10/2016)
Houston Texas
Lead Bartender
Creating custom cocktails for nightly specials
Great customer service, clean and tidy work environment, knowledgeable of all laws, checking IDs of patrons and entertainers
Always providing a positive and safe work environment. Maintaining quick service in a very busy atmosphere.
My Place Bar and Grill - (05/2018 - 10/2018)
Lafayette LA
Bartender
Preparing Cocktails and personalized custom drinks Clean and safe work environment
Providing great customer service
Increasing client base for newly opened establishment Speedy service on very busy nights with live entertainment O’Darbys Bar and Grill - (10/2018 - Until now)
Carencro, LA
Bartender
Creating cocktails and drinks for patrons
Grill cook and preparing food for patrons
Clean and safe work environment
Quick and speedy service
Covering shifts
Great personality and quick to diffuse situations that may take place Education
High School in General Education (05/1996)
New Iberia Senior High
General Studies
Associate's Degree in Cosmetology and Barbering (12/2008) Prime Cut Academy
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