respond to inquiries handling complains managing benefit payments
Resume:
WILSON ASOU
*** ***** ******** *** ***# ** ***** El Cajon CA Mobile: 619-***-****
******.****@***.**
Education
**/**** – 03/2016 TÜV NORD Bildung
Commercial training measure
**/**** – 07/2013 Robert-Schmidt Vocational college in Essen Germany
08/2003 – 07/2009 Frida-Levy Highschool
in Essen Germany
08/2000 – 07/2003 Elementary school Grundschule am Wasserturm in Essen Germany
Work Histroy
08/2020 – 07/2022 Civil Service Administrator
at JobCenter Bottrop Germany
● respond to inquiries
● handling complains
● managing benefit payments
● updating records
● answering phones and greet visitors
● Helping to formulate and implement policies
● schedule appointments
● filling applications and answering questions for new coming refugees in english, german, arabic
and chaldean
09/2017 – 09/2019 training as a Civil Service Adminstrator at Bfz–Essen GmbH in Essen Germany
including 1 year volunteering at the citizens office in Bottrop Germany
● applying and handing out passports and id cards
● certify copies
● registration and deregistration of residence.
● handing out fishing licence
● applying for criminal record
● applying and handing out international driver
licences
WILSON ASOU
747 Avocado Ave 92020 El Cajon CA Mobile: 619-***-**** ******.****@***.**
02/2014 – 05/2014 3 months internship in wholesale and foreign trade at Kapoor-Trading, Essen Germany
● collaborating in the accounting department
● updating files
● Managing Microsoft Office-Word, Excel
● Customer Service
01/2012 – 02/2023 Property Manager in family’s business
● Advertisements of apartments
● Preparation of utility bills
● Aide tenants
● Evictions, processing tenant’s applications and
notices
2009 3 weeks volunteer as a salesperson at a store, Hertie GmbH, Essen Rüttenscheid
Kenntnisse
Language skills:: German (Fluent)
Chaldean (Fluent, speaking)
English (intermediate)
Arabic (only speaking)
Computer skills: Microsoft Office
Contact this candidate