Crystal Williams
Edgemoor, SC *****
***********@*****.***
Seeking a full or part time customer service or supervisor position with an opportunity for advancement.
Work Experience
Area Group Leader
CSL Plasma - Rock Hill, SC
October 2022 to April 2023
• Ensure subordinates are completing tasks in a timely manner
• Perform accurate venipunctures
• Monitor donors during plasmapheresis process
• Ensure all procedures are performed following company SOP Medical Assistant
Palmetto Skin and Laser Center - Rock Hill, SC
May 2022 to October 2022
• Escort patients to exam rooms
• Perform vitals
• Update patient medication list
• Call in refills of prescriptions to pharmacies for patients.
• Sterilize equipment using an autoclave
• Assistant with biopsies and in office procedures Certified Armed Sergeant
Love Security Services Inc. - Rock Hill, SC
July 2021 to May 2022
• Vetting all site employees, vendors, and visitors entering site
• Perform routine patrols of premises
• Ability to effectively communicate verbal and written details of any incidents Area Group Leader
CSL Plasma - Rock Hill, SC
July 2014 to June 2021
• Train new employees to proficiently perform required duties and tasks
• Perform venipunctures
• Ensure safety of donors during plasmapheresis process
• Ensure employees stay on task and are wearing proper PPE
• Clean, troubleshoot, and repair PCS2 machines
• Process, pack and ship samples and plasma bottles for further testing Shift Manager/Bartender
Chicken Shak - Rock Hill, SC
July 2011 to August 2017
• Responsible for ensuring customer satisfaction
• Responsible for all monetary transactions
• Train new employees to effectively perform job duties
• Balance cash tills and ensure correct amount
Education
Certificate in Medical Assisting
York Technical College - Rock Hill, SC
January 2011 to November 2021
Certificate in Phlebotomy
York Technical College - Rock Hill, SC
January 2011 to January 2014
Skills
• EMR Systems
• Customer Service (10+ years)
• Supervising experience (10+ years)
Certifications and Licenses
Certified Phlebotomy Technician
January 2014 to Present
8+ years experience
Certified Medical Assistant
November 2021 to Present
Certificate from York Technical College
CPR Certification
May 2020 to May 2022
In the process of renewing my CPR certification