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Delivery Driver Customer Service

Location:
Nairobi, Nairobi County, Kenya
Posted:
May 18, 2023

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Resume:

OBJECTIVE

Ambitious Delivery with * years of experience completing

routes to ensure on -time deliveries . Skilled in GPS and other navigational tools with a strong work ethnic.

SKILLS

order picking and

processing

logistic knowledge

GPS and Route planning

map reading and

navigation skills

problem - solving skills

customer service

organization

Concentration

People skills

Excellent driving skills

leadership

Time management

Teamwork

Active listening

Communication

Po box 133**-***** Nakuru, Kenya

+254*********

geoffreykarani8@gmail.com

EXPERIENCE

01/01/15-01/01/2018 - Improved ties within the driver union, through the implementation

of core outreach and

communications work.

- Resolved 2 internal conflicts

between drivers through negotiation

and appropriate intervention.

- Created and implemented a

training program for new drivers,

reducing the training time by 80%.

- Successfully saved passengers

from injuries, during a particular

horrifying car pileup on a highway.

- Featured in the company's

magazine and website as the top-

performing driver of all time .

-Attained the 'Driver of the year

Award ; owing to exceptional year -

round performance, and 5 - star

feedback.

- Strategically resolved issues

associated with driver availability.

- Streamlined vehicle issuance

system' that checked vehicle

numbers and driver specifications.

- Decreased vehicle maintenance

costs by $ 3000 per year by

performing preventive maintenance

tasks .

- Implemented a passenger -

oriented greeting system, as a

DELIVERY DRIVER

GEOFFREY KARANI

Wool mart supermarket Delivery Driver

result increased customer base by

40% .

- Built a team of drivers, specifically

for the influx of foreign company

guests .

10/03/2018-30/01/2021 -Trained 5 drivers to handle driving and navigation work as part of their

induction program.

- Devised a client pick- up system,

which was 40% more efficient than

the one already in place.

- Adhered to safe and defensive

driving measures, reducing the

possibility of accidents and

incidents significantly.

- Singlehandedly made 26-30

deliveries in one day during an

instance of low driver turn

out.

INTERESTS

music and gaming

Reading bible

Volunteer work and travel

DECLARATION

I hereby certify that the above information are true and correct and to the best of my knowledge.

I appreciate your kind attention and work forward to hear from you .

[ GEOFFREY KARANI ]

Bidco africa limited Delivery Driver

leadership

EDUCATION

LANGUAGES

English

Kiswahili

2000 - 2003 Eronge SDA

Secondary

School

Certi icate

14 July 2008 - 15 Aug 2008

Kenya institute

of highway and

building technology

computer certi icate

01 Sep 2008- 12 Nov 2008

Kenya institute

of highway and

building

technology

driver licence

Class B,C,C1



Contact this candidate