Scrum Master Project Manager

Jacques Emerson

Professional Scrum Master Agile Project Manager

Phone 404-***-****

E-mail ********@***.***

LinkedIn https://www.linkedin.com/in/jacques-emerson

Dedicated Professional Scrum Master Agile Project Manager with history of meeting company goals utilizing consistent and agile framework. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Instrumental professional bringing years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines.

Technical Skills & Tools

Conflict resolutions Facilitate meetings (daily scrum, sprint planning, sprint demo and retrospective) Project Scope, Planning, & Prioritizing Resource Requirements & Management Scheduling, Organizing, & Time Management Shielding the team Agile Framework Coaching Agile practices Agile Estimating and planning Forecasting Removing impediments SDLC Waterfall methodology Planning and Coordination Project Requirements Gathering & Analysis Oral & Written Communication Skills Milestone Development & Deliverables Tracking Team Leadership & Cross-Functional Team Collaboration Project Budget Planning & Administration Best Practices in Project Management Methodology Analytical Thinking, Problem Solving, & Attention to Detail Microsoft: Project, Word, Excel, PowerPoint, Access, Visio Minitab Clarity VersionOne

Work History

2020-05 - Current

Professional Scrum Master

Top Group Technologies, LLC, LARGO, United States

Delivered services to customer locations within specific timeframes.

Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Resolved conflicts and negotiated mutually beneficial agreements between parties.

Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.

Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.

Led sprint reviews and planning meetings to promote full team engagement.

Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.

Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Managed team of employees, overseeing hiring, training and professional growth of employees.

Monitored company inventory to keep stock levels and databases updated.

2020-05 - 2017-08

Agile Project Manager

ALLSTATE INSURANCE, Lawrenceville, GA

Produced business requirements, master story list, sprint planning and design documents.

Performed critical analysis on information consolidated from multiple sources, identified and resolved conflicts and broke down high-level information into detailed workable requirements.

Proved successful working within tight deadlines and fast-paced atmosphere.

Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Resolved problems, improved operations and provided exceptional service.

Developed and implemented performance improvement strategies and plans to promote continuous improvement.

Exceeded goals through effective task prioritization and great work ethic.

Drafted reports on company financial metrics to assess successes and account for deficiencies.

Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.

Combined business and systems knowledge to create functional designs.

Improved business direction by prioritizing customers and implementing changes based on collected feedback.

Education

Bachelor of Arts Degree: English

FORT VALLEY STATE UNIVERSITY - Fort Valley, GA

Certifications

Professional Scrum Master (PSM-I)

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