Admissions Representative Customer Service

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Lynnette

Blow

Lake Mary, FL *****

904-***-****

**********@*****.***

PROFESSIONAL SUMMARY

Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

EXPERIENCE

Fortis College Orange Park, FL

January 2008 - Current Senior Nursing Admissions Representative

• Achieved goals for contact rates and performance through expert handling of inquiries.

• Explained financial requirements and helped match prospects to relevant support.

• Forecasted projected new students for director and senior-level management.

• Secured personally developed leads by requesting referrals from contacts.

• Scheduled and conducted interviews with interested students.

• Obtained new student enrollments by offering exceptional customer service and guidance through admissions processes. MedVance Institute Port Saint Lucie, FL

July 2009 - December 2017 Admissions Representative

• Scheduled and conducted interviews with interested students.

• Fielded incoming calls from interested students sourced through targeted and creative marketing strategies.

• Forecasted projected new students for director and senior-level management.

• Assisted students through online orientation and tracked progress.

• Explained financial requirements and helped match prospects to relevant support.

EDUCATION

Associate of Science - Psychology

Seattle Central Community College, Seattle, WA

SKILLS

• Excellent Interpersonal

Skills

• Academic Advisement

• Sales

• Spreadsheets

• Appointment Setting

• Scheduling

• Conflict resolution

• Schedule coordination

AWARDS

Mvp Award: Multiple Years

MVP: Most Supportive

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