Entry Clerk Package Handler
Resume:
JAQUASHA BRACEY
*** ****** ***** **** ************, SC 29161 843-***-**** **********@*****.***
PROFESSIONAL PROFILE
Patient-centered professional with a collaborative approach to assess, plan, facilitate and advocate for options and services. Accustomed to working with vulnerable populations, communicates effectively to meet individual needs, and coordinates available resources to promote quality outcomes.
Regarded as a natural people person with strong interpersonal communication skills
Manages time and priorities in multi-task environments
Effective problem solver, able to assess situation and identify solutions
Accurate data entry; knowledgeable of office equipment and procedures
Certified Phlebotomist Technician American Heart Association Certified in Basic Life Support (BLS)
Microsoft Office Applications / MS Excel MS Word MS PowerPoint Typing Speed: 45 WPM
KEY QUALIFICATIONS
Basic Understanding of Cognitive and Emotional Crises Intervention Strategies Client Confidentiality Legalities
HIPAA Compliance Community Based Referrals Group & Community Advocacy
Critical Thinking & Crisis Intervention Human Growth & Development Individual & Family Life Cycles
Self-Care Strategies Appropriate Boundaries Preventative & Remedial Approaches to Public Health
Planning & Coordination for Vulnerable Populations Social Welfare Systems Competencies
Cultural Diversity & Social Group Dynamics Ethical & Value System Identification
EDUCATION
Johnson-Thomas Medical Training Center Certificate – Phlebotomist Technician-2023
Darlington High school Diploma-2011
PROFESSIONAL EXPERIENCE
Blue Cross Blue Shield Call Center – Florence, SC 12/2021-present
Provider File Specialist
Verified necessary/needed information into patient profiles
Entered information into computer databases for effective record
Abided by HIPAA regulations to ensure confidentiality of private information
Florence One Schools-Florence, SC 02/2021-10/2021
Teacher Aide / Assistant
Discussed assigned duties with classroom teacher to coordinate instructional effort
Instructed and monitored students in the use and care of equipment and materials to prevent injuries
Took class attendance and maintained attendance record
QVC – Florence, SC 10/2018 – 02/2021
Package Handler
Responsible for the expedient and accurate handling of merchandise
Ensure that customer orders are established and shipped out in a timely manner
Compare purchase orders with invoices and packing slips and sort returned items
Assurant Insurance Agency – Florence, SC 10/2016 – 08/2018
Loss Draft Processor / Customer Service
Made outbound phone calls and processed claims for mortgage company
Answered inbound phone calls to assist customer service representatives
Reviewed claims and claim photos and ensured that all clients had necessary documents
Blue Cross Blue Shield Call Center – Florence, SC 02/2016 – 07/2016
Data Entry Clerk / Customer Service
Verified insurance and entered medical information into patient profiles
Entered information into computer databases for effective record
Abided by HIPAA regulations to ensure confidentiality of private information
Zion Canaan Child Development Center – Timmonsville, SC 09/2014 – 12/2015
Teacher Aide / Assistant
Discussed assigned duties with classroom teacher to coordinate instructional effort
Instructed and monitored students in the use and care of equipment and materials to prevent injuries
Took class attendance and maintained attendance record
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