JAQUASHA BRACEY

*** ****** ***** **** ************, SC 29161 843-***-**** adw5t0@r.postjobfree.com

PROFESSIONAL PROFILE

Patient-centered professional with a collaborative approach to assess, plan, facilitate and advocate for options and services. Accustomed to working with vulnerable populations, communicates effectively to meet individual needs, and coordinates available resources to promote quality outcomes.

Regarded as a natural people person with strong interpersonal communication skills

Manages time and priorities in multi-task environments

Effective problem solver, able to assess situation and identify solutions

Accurate data entry; knowledgeable of office equipment and procedures

Certified Phlebotomist Technician American Heart Association Certified in Basic Life Support (BLS)

Microsoft Office Applications / MS Excel MS Word MS PowerPoint Typing Speed: 45 WPM

KEY QUALIFICATIONS

Basic Understanding of Cognitive and Emotional Crises Intervention Strategies Client Confidentiality Legalities

HIPAA Compliance Community Based Referrals Group & Community Advocacy

Critical Thinking & Crisis Intervention Human Growth & Development Individual & Family Life Cycles

Self-Care Strategies Appropriate Boundaries Preventative & Remedial Approaches to Public Health

Planning & Coordination for Vulnerable Populations Social Welfare Systems Competencies

Cultural Diversity & Social Group Dynamics Ethical & Value System Identification

EDUCATION

Johnson-Thomas Medical Training Center Certificate – Phlebotomist Technician-2023

Darlington High school Diploma-2011

PROFESSIONAL EXPERIENCE

Blue Cross Blue Shield Call Center – Florence, SC 12/2021-present

Provider File Specialist

Verified necessary/needed information into patient profiles

Entered information into computer databases for effective record

Abided by HIPAA regulations to ensure confidentiality of private information

Florence One Schools-Florence, SC 02/2021-10/2021

Teacher Aide / Assistant

Discussed assigned duties with classroom teacher to coordinate instructional effort

Instructed and monitored students in the use and care of equipment and materials to prevent injuries

Took class attendance and maintained attendance record

QVC – Florence, SC 10/2018 – 02/2021

Package Handler

Responsible for the expedient and accurate handling of merchandise

Ensure that customer orders are established and shipped out in a timely manner

Compare purchase orders with invoices and packing slips and sort returned items

Assurant Insurance Agency – Florence, SC 10/2016 – 08/2018

Loss Draft Processor / Customer Service

Made outbound phone calls and processed claims for mortgage company

Answered inbound phone calls to assist customer service representatives

Reviewed claims and claim photos and ensured that all clients had necessary documents

Blue Cross Blue Shield Call Center – Florence, SC 02/2016 – 07/2016

Data Entry Clerk / Customer Service

Verified insurance and entered medical information into patient profiles

Entered information into computer databases for effective record

Abided by HIPAA regulations to ensure confidentiality of private information

Zion Canaan Child Development Center – Timmonsville, SC 09/2014 – 12/2015

Teacher Aide / Assistant

Discussed assigned duties with classroom teacher to coordinate instructional effort

Instructed and monitored students in the use and care of equipment and materials to prevent injuries

Took class attendance and maintained attendance record

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