Stella Ngala
Customer service
Houston, TX *****
***********@*****.***
Enjoy assisting customers with issues and concerns Authorized to work in the US for any employer
Work Experience
Front End checkout TA
Walmart - Houston, TX
November 2022 to Present
Operating equipment such as cash register, smart devices. Processing payment for customers using cash, credit cards, debit cards, gift cards and checks. Providing excellent customer service by being friendly, helpful and courteous. Handling claims and returns, zoning the area, arranging and organizing merchandise. Teacher
Ministry of Secondary Education Cameroon - Yaounde May 2012 to August 2022
preparing lesson plans
Teaching
Observing and evaluating learners
Documenting progress
Classroom management
Excellent communication skills
Childcare Provider
Baptist Church Simbock, - Yaound, Cameroon
May 2012 to August 2022
Preparing bible lesson plans
Teaching children
Drawing up interactive activities
Responsible for children care
Reading to children
Helping children with personal hygiene
Classroom management
Education
CPR training in BLS
Desert education solution. LLc - Houston, TX
October 2022 to October 2022
Master of Arts in English Modern Letters
Higher Teachers training College - Bamenda,Cameroon June 2009 to December 2011
Bachelor's degree in African Literature
University of Yaounde 1 - Yaounde, cameroon
September 2003 to December 2006
High school diploma
Government Bilingual high school, Yaounde - Yaounde, Cameroon September 2000 to September 2003
Secondary School Education
Baptist High School, Bamenda - Bamenda, Cameroon
September 1995 to June 2000
Skills
• Time Management
• Communication
• Problem solving
• Organisation
• Detailed oriented
• Childcare
• English
• Teaching
• Classroom management
• Curriculum development
• Customer and member centered
• Multi tasking
Languages
• English and French - Fluent
Certifications and Licenses
BLS Provider
October 2022 to October 2024
Single rescuer CPR
Team based CPR
Giving high quality chest compressions
Promptly recognize emergencies
Choking relief