Claims Adjuster

Brianne Hudgins

Phone: 601-***-****

**************@*****.***

Objective: To secure full time claims adjuster position in order to contribute to enhancing the client experience while making a difference in a fast paced and challenging environment

EXPERIENCE

FEBRARY 2021 - CURRENT

CLAIMS ASSISTANT, Richard SChwartz & Associates

Manage personal injury claims for first- and third-party coverage, initiate and maintain communication with clients, create and continue proactive movement on client’s cases.

Assist clients in getting medical treatment, when necessary. Review and summarize medical records for attorney, draft and mail demands, negotiate and resolve subrogation with lien holders (i.e. clinics, medical insurance carriers and medpay coverage)

Facilitate attorney in workload management

SEPTEMBER 2015 – JANUARY 2021

CASE MANAGER, Morgan & Morgan

Investigate and manage personal injury claims for first- and third-party coverage, turn down cases when no coverage was applicable

Review and summarize medical records, lost wage claims and future medical expenses

Assist clients in getting medical treatment, negotiate and resolve subrogation with lien holders

Facilitate attorney in workload management, negotiations and resolving cases pre-suit

Resolved in excess of $1 million in cases each year with the company, pre-suit, total value

FEBRUARY 2014 – SEPTEMBER 2015

TRANSPORTATION CLAIMS MANAGER, Armstrong Relocation

Investigated property damage cases, and determined liability with parent company compliance

Managed, expedited and resolved 400+ local and national claims

Processed accounting for subrogation claims and reimbursement through parent company

Reconciled accounts for liability accounts payable and receivable

DECEMBER 2007 – SEPTEMBER 2013

1.WORKERS COMPENSATION CLAIMS ADJUSTER, MS Municipal Service (May 2012 – Sept 2013)

Investigated insured employee injury cases, ensuring compliance with state laws and coverage

Maximized injured workers understanding of benefits and provided focus on “return to work”

Facilitated defense attorney and nurse case workload management

Wrote comprehensive claim analysis for supervisors and clients

Prepared case documents for submission to the Workers Comp Commission

2.LIABILITY CLAIMS ADJUSTER, MS Municipal Service (Feb 2007 – May 2012)

Handled auto, general liability, property, EEOC and personal injury claims

Investigated claim via personal interviews and on-site investigations

Reviewed medical specials and lost wage claims, maintained expense and loss reserves

Obtained independent settlement authority and claim reserve authority up to $25,000.00

EDUCATION

AUGUST 2015

BACHELORS OF BUSINESS ADMINISTRATION/MARKING, uNIVERSITY OF pHOENIX

SKILLS

Strong team player

Claims management

Focused on improving client experience

Accustomed to a case load of 100+ files

Provide personalized assistance to clients based on their case and needs.

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