Service Worker Customer

Pranjal Nagrath

** *** ***** ** ***** Smithfield RI 02896

Cell 978-***-****

**************@*****.***

EXPERIENCE:

Department of Children and Families, Framingham, MA July 2019- Present

Social Worker I

Assess, evaluate and conduct ongoing case management needs of the children and families.

Develop strength based service plans for children in care and custody which includes safety planning, goals and risk assessments.

Complete all documentation in accordance with the agency rules and regulations.

Attend weekly supervision, staff meetings, trainings and team meetings.

Attend home and foster home visits, transport children to agency related appointments, maintain communication with foster families, biological parents and other relatives.

Maintain ongoing communication with DCF staff and supervisors.

Provide support and guidance to peers, and also participate in training new employees when needed.

Maintaining a high degree of professionalism in the community, with clients, schools, courts and with referring agencies seeking to build and sustain positive relationships.

Department of Children and Families, Framingham, MA April 2018- July 2019

Social Worker Technician

Attending screening meeting, family team meeting and foster care meeting

Attending supervised visits and doing transportation

Visits to the courts for Adolescent cases

Attending home and foster care visits

Maintaining ongoing communication with DCF staff

Attending trainings

Meeting with children, families, guardians and foster parents

Maintaining a high degree of professionalism in the community, with clients, schools, courts and with referring agencies seeking to build and sustain positive relationships.

Department of Developmental Services, Wrentham, MA October 2014- April 2018

Developmental Service Worker III

Assist and Support individuals in making choices in their life

Provide programmatic direct service care to individuals with intellectual disability

Responsible for the identification, coordination, facilitation and monitoring of the services for the individuals

Assist with the development of the Individual Service Plan as per the DDS regulations

Frequently monitoring of the services offered to the individuals

Conduct trainings, meetings, evaluations, supervise, scheduling,monitoring residents funds, attending individual service plan meetings

Working knowledge of Meditech, HCSIS

Visit programs, have regular contact with the families and conduct meetings with guardians/families of residents

Supervise DSW I and II’s to ensure they are acting as advocates, demonstrating respect and positive regards towards individuals with intellectual disabilities

Provide self-direction model of service as the focal point.

Drive individuals to work, recreational activities and appointments

Department of Developmental Services, Wrentham, MA November 2016- April 2017

Social Worker Mentor

Reviewed reports and clinical progress notes in residents electronic record system (Meditech and HCSIS)

Prepared clinical reports, and change of guardianship paperwork

Updated ISP plans and attended ISP meetings

Meeting with the guardians and families of the residents

Attended cluster meetings and also identified the needs of the resident and developed plans to meet those needs.

Department of Developmental Services, Uxbridge, MA July 2014- October 2014

Developmental Service Worker II

Assist and Support individuals in making choices in their life

Provide programmatic direct service care to individuals with intellectual disability

Dispense medication for the individuals

Drive individuals to work, recreational activities and appointments

Supervise DSW I to ensure they are acting as advocates, demonstrating respect and positive regards towards individuals with intellectual disabilities

Department of Developmental Services, Barre, MA July 2012- July 2014

Developmental Service Worker I

Assist and Support individuals in making choices in their life

Provide programmatic direct service care to individuals with intellectual disability

Dispense medication for the individuals

Drive individuals to work, recreational activities and appointments

North Central Correctional Institution, Gardner, MA January 2012- May 2012

Intern

Record Keeping, Filing six part folders

Learning how to read Mitts

Learning how to count inmates and schedule rides

Attending meetings

Learning classification boards

US Army National Guard, Rehoboth, MA February 2009 - February 2015

Soldier/Veteran

Trained in Logistics

Training Soldiers in day-to-day duties

Trained in Human Services

Gardner VNA, Gardner, MA January 2009 - August 2010

Certified Nursing Assistant

Provided Companionship, Home Health Care and Nursing functions as needed

McDonalds Restaurant, Athol, MA May 2007 - April 2012

Cashier, Customer Service (Full and Part Time)

Provided customer service, cashier and worked in the cooking/grilling area as needed

Ensured everyone was served in timely manner

Quabbin Valley Nursing Home, Orange, MA March 2009 - June 2009

Certified Nurses Aid

Provided basic nursing functions such as taking vital signs, and ambulation under the

supervision of a licensed practical nurse or registered nurse

Assisted with bathing patients, feeding them, changing diapers and/or beds,

cleaning bedpans, and guided patients to bathroom or toileting facilities

Athol Public Library, Athol, MA November 2006 - January 2007

Intern, Mass Blast Program

Participated in various library duties such as Circulation Services, Technical Services,

Programming and Publicity

Used the OPAC, Classification System, and hands on experience at the Circulation Desk

Collaborated in Team Projects Marketing the Library and Creating Publicity

Worked with Selection to Shelf, Archives and Genealogy

KIDS DEPOT - YMCA, Athol, MA February 2006 - September 2006

Youth Counselor

Assisted children in the after school program with homework

Taught arts & crafts and new interactive educational games with the children

Educated the students in regards to respecting others and being a team player

Worked with students in the all day summer programs

ADDITIONAL SKILLS:

Proficient in Microsoft Office Suite 365 including but not limited to Word, Excel, and PowerPoint.

EDUCATION:

University of Phoenix June 2012 – July 2016

Full Time Student

Bachelors of Science in Psychology

MWCC, Gardner, MA January 2010 - May 2012

Full Time Student

Athol High School, Athol, MA September 2005 - June 2009

Honor Student

LNA Health Careers, LLC, Merrimack, NH May 2008 - July 2008

Completed Certified Nursing Assistant Program

Reference available upon request

Contact this candidate