Customer Service Assistant Production
Resume:
MARK ROMANOWSKI
San Antonio, TX *8223
*****************@*****.***
Independent Contractor
August 2011 – April 2022
Mover/Packer
Pack and prepare household goods for transportation.
Inventory items before loading.
Load items in a safe manner.
Upon arrival at new destination unload and unpack items insuring no damaged goods.
Harvard Technology
August 2009 – September 2010
Shipping and Receiving/Customer Service
Inspection of income goods to assure accurately vs packing slip.
Prepare finished goods for shipping:
-Pack finished product in a safe manner
-Prepare correct paperwork for shipping
-Bill of lading for ground
-UPS/FedEx label
Direct contact point for all costumer inquires
Quad Graphics
June 2004 – July 2009
Inventory Control/Shipping and Receiving
Ensure all areas of production were provided with correct instructions and materials to complete orders per customer’s request.
Unload trucks, scan in with RF scanner and put into inventory.
Create paperwork for shipping completed orders.
Load trucks with finished goods.
Rotadyne
January 1997 – May 2004
Assistant Production manager/ Customer Service
Plan workers’ schedules to ensure proper resources were on hand to meet required deadlines.
Interact with customers to provide up to date information in response to inquiries, concerns and requests about products, services, and any in house open orders.
Inspection of all incoming goods and new customer orders.
Create work order and login new orders.
Quality control of ongoing production and finished goods.
Package finished product to insure safe shipping.
Schedule finished product for delivery.
***Helped to write both management and work instructions for the company to become ISO9002 Certified***
United States Marine Corps
October 1994 – August 1996
United States Marine
Administration
Communication
EDUCATION
Strayer University
Bachelor of Science in Information Technology
2023-Present
H.D. Jacobs
1989-1993
3.75
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