Rose Boettger

Neosho, MO *****

adw5g2@r.postjobfree.com

+1-417-***-****

Authorized to work in the US for any employer

Work Experience

Count Team Member

Indigo Sky Casino - Wyandotte, OK

June 2022 to Present

• Responsible for the safekeeping of all cash in the count room.

• Maintain and reconcile accountability with related documents and safeguards for gaming chips, numerically controlled documentation and supply inventory.

• Verify all cash turned in through kiosk and slot machines.

• Adhere to all regulatory, departmental, and casino policies and procedures.

• Handle large volume of cash and chips

• Unloading carts on smaller carts, unlocking and locking boxes, reloading carts, counting, wrapping TITO tickets, recording, securing, wrapping or bundling, chip count, storing; verifying, ten key, computer input, exporting, transport paper work to accounting.

• Perform safe and efficient handling and movement of casino tito (Ticket In/Ticket Out) tickets and cash and to perform correct counting and recording of relevant casino effects. Tax Associate

H&R Block - Neosho, MO

October 2021 to Present

• Prepares income tax return forms for businesses and individuals

• Displays good office management skills like typing, filing and sorting data

• Estimate tax returns, deductibles, liabilities, and expenses

• Prepare quarterly and annual reports

• Collect data from income statements and expense documents

• Complete clients’ tax documentation

• Review data on reports and detect possible errors

• Answer tax- and finance-related questions

• Research new tax trends and regulations

• Advise individuals and companies on tax strategies

• Ensure compliance with government tax rules

• Take continuing education courses to stay up-to-date on changes in federal and state tax codes. Material handler

La-Z-Boy - Neosho, MO

November 2020 to January 2022

Responsibilities:

• Follow all safety policies

• Safely perform all activities as defined by team requirements

• Ensure all work meets defined quality standards

• Meet weekly work level and productivity standards

• Learn other tasks as required by team/coach

• Work with other team members in assembling and upholstering furniture as required to meet customer orders.

Filler Operator

Jasper Products - Joplin, MO

March 2019 to November 2020

Responsibilities:

• packaging machines that included automatic case packers, display wrap applicators, labelers, coding equipment, automatic cappers, plastic sleeve applicators, filler and other equipment.

• Periodic operation of automatic and manual palletizing of finished goods cases.

• Prepared and supplied the packaging equipment as well as filler to begin production by making sure that each piece of equipment was functioning properly, and that the boxes would run properly through the equipment.

• Monitored the performance of the coders to insure the packages where properly coded. Also did code changes when it was required.

• Monitored the flow of product through the packaging equipment. Took action to correct any problems at work stations which caused production flow to decrease.

• Monitored the overall quality of the packaged product and the packaging material.

• Completed all paperwork related to the packaging equipment operation, such as usage reports, loss reports, and downtime logs.

• During shift I had cleaning requirements due to product and/or packaging changeovers that included tear down of equipment and extensive cleaning and housekeeping duties.

• Performed all work in a safe, efficient and cooperative manner.

• Performed other work duties as assigned.

Waitress and Bartender

HOTS - Pineville, MO

September 2017 to August 2019

Responsibilities:

• Prepare standard mixed drinks, pour wine and beer and serve other beverages.

• Able to prepare drinks quickly, accurately, and without waste.

• Verify legal age of patrons who wish to purchase alcoholic beverages.

• Responsible for maintaining bar area clean and sanitized.

• Collects payment and operates POS system

Bartender/Server/Manager

Tony C's - Fayetteville, AR

April 2016 to August 2019

Responsibilities:

• Prepare standard mixed drinks, pour wine and beer and serve other beverages.

• Able to prepare drinks quickly, accurately, and without waste.

• Verify legal age of patrons who wish to purchase alcoholic beverages.

• Responsible for maintaining bar area clean and sanitized.

• Collects payment and operates POS system

Material Handler

Adecco- Jasper Products - Joplin, MO

October 2018 to March 2019

Responsibilities

• Palletize product

• Comply with all safety regulations and practices follow specific directions

• Maintain the manufacturing work area and equipment

• Ability to perform other duties as assigned

Material Handler backup lead

Randstad at Hewlett Packard - Bentonville, AR

June 2015 to March 2016

Responsibilities

Verify merchandise received. Input merchandise I receive into the computer Accomplishments

I was able to receive on average over 300 pieces a day. Following the correct receiving procedures Skills Used

Computer skills as well as leadership skills

weekend lead

Hornady - Grand Island, NE

May 2013 to November 2014

Responsibilities

• Palletize product

• Comply with all safety regulations and practices follow specific directions

• Maintain the manufacturing work area and equipment

• Ability to perform other duties as assigned

Accomplishments

I was promoted to weekend lead where I supervised others. Packaging

associated staffing - Grand Island, NE

August 2012 to May 2013

Responsibilities

• Palletize product

• Comply with all safety regulations and practices follow specific directions

• Maintain the manufacturing work area and equipment

• Ability to perform other duties as assigned

Accomplishments

I got hired on by the Hornady company.

Supervisor

JCPenney - Goodyear, AZ

September 2006 to November 2011

Responsibilities:

• Customer Service: Provides customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns

• Executes pricing and signing –change ticket prices and signing on merchandise across the store.

• Replenish and restock the store: When merchandise is getting low, assist peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.

• Receive and unload merchandise: work with co-workers to unload a truck and prepare the merchandise in the backroom.

• Omnichannel: contribute to Omnichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.

• Merchandise strategy: place merchandise throughout the store

• Supervise: Ensured staffing coverage Provided supervision and development opportunities for hourly Associates in assigned area by hiring, training, mentoring, assigning duties, evaluating performance, and providing recognition.

• Processes customer transactions by operating equipment (for example, cash registers and related tools); and using appropriate procedures for different payment types and items sold. Accomplishments

Became very dependable. Got promoted to different departments within the company. Skills Used

Customer service had to be number 1 priority

Cashier

kwik shop - Dodge City, KS

June 2008 to February 2009

Responsibilities

Customer service.

Associate

Wal-Mart - Dodge City, KS

August 2004 to 2005

Responsibilities:

• Customer Service: Provides customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns

• Replenish and restock the store: When merchandise is getting low, assist peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.

• Omnichannel: contribute to Omnichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise

• Processes customer transactions by operating equipment (for example, cash registers and related tools); and using appropriate procedures for different payment types and items sold. Accomplishments

Started as a zone associate and then became a cashier. Education

High school or equivalent

Garden City Sr High School - Garden City, KS

August 2000 to May 2004

Skills

• Forklift operator (3 years)

• Customer Service (10+ years)

• Receiving (1 year)

• Inventory Control (3 years)

• Management (3 years)

• Team Leader (2 years)

• Packaging (4 years)

• Machine Operator (4 years)

• Communications

• Bartending

• Materials Handling

• Manufacturing

• Order Picking

• Pricing

• Shipping & Receiving

• Tax Experience

• Bilingual

• Spanish

• Phone etiquette

Languages

• English - Fluent

• Spanish - Fluent

Certifications and Licenses

Forklift Certification

Assessments

Retail customer service — Highly Proficient

May 2021

Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Highly Proficient

Principles of accounting — Completed

May 2021

Preparing financial records according to federal policies Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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