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Service Agent Authorization Specialist

Location:
Fresno, CA
Posted:
May 16, 2023

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Resume:

CINDY MATTHEWS

**** * ****** *** **** ***

Fresno, CA 93727

559-***-****

adw5ev@r.postjobfree.com

Objective

To obtain a challenging position utilizing my professional expertise, while expanding my knowledge and ability to grow.

Experience

9/12-present Hire Up Staffing Fresno, CA

Provide world class service to all customers.

Fill temporary assignments as needed.

8/10-present Vons Clovis, CA

Customer Service

Provide world class service to all customers.

Bag & transport all customers orders from store to car.

3/07-7/10 AIS Market Research Fresno, CA

Customer Service

Used all computer software necessary to process customer input for surveys.

Input all survey information and processed surveys using several different computer programs.

7/03-2/07 AT&T/FFP Global El Dorado Hills, CA

Customer Service Agent

Answered incoming phone orders for all AT&T services.

Input all order information and processed order using eight different computer programs.

Processed new phone orders and change orders for all Midwest states.

11/99-11/01 Community Hospitals Fresno, CA

Unit Clerk/Insurance Authorization Specialist

Followed detailed medical decisions and instructions given by nurses and physicians.

Attended to critically ill patients in the Regional Burn Center at University Medical Center.

11/94-11/99 Raisin Administrative Committee Fresno, CA

Grower Accounting

Managed a ten million dollar grower reserve pool and processed payments.

Maintained close relationships with growers & packers by phone.

Continuing education at FCC and South University.



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