Service Agent Authorization Specialist
Resume:
CINDY MATTHEWS
Fresno, CA 93727
************@*******.***
Objective
To obtain a challenging position utilizing my professional expertise, while expanding my knowledge and ability to grow.
Experience
9/12-present Hire Up Staffing Fresno, CA
Provide world class service to all customers.
Fill temporary assignments as needed.
8/10-present Vons Clovis, CA
Customer Service
Provide world class service to all customers.
Bag & transport all customers orders from store to car.
3/07-7/10 AIS Market Research Fresno, CA
Customer Service
Used all computer software necessary to process customer input for surveys.
Input all survey information and processed surveys using several different computer programs.
7/03-2/07 AT&T/FFP Global El Dorado Hills, CA
Customer Service Agent
Answered incoming phone orders for all AT&T services.
Input all order information and processed order using eight different computer programs.
Processed new phone orders and change orders for all Midwest states.
11/99-11/01 Community Hospitals Fresno, CA
Unit Clerk/Insurance Authorization Specialist
Followed detailed medical decisions and instructions given by nurses and physicians.
Attended to critically ill patients in the Regional Burn Center at University Medical Center.
11/94-11/99 Raisin Administrative Committee Fresno, CA
Grower Accounting
Managed a ten million dollar grower reserve pool and processed payments.
Maintained close relationships with growers & packers by phone.
Continuing education at FCC and South University.
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