IT
Resume:
Mohamad Saad Housamy
■ Mohamad Saad Housamy
Information Technology – Hospitality - Administration
Mohamad Saad Housamy
■ Personal Information Name Mohamad Saad Toufic Housamy
DOB 8 July 1989
Contact ***.*******@*****.***
Al Barsha – Dubai
Languages Arabic, English, French, Turkish, German Interests Information security related books, newsletters, articles reading. Member of University Football Team
Member of University Table Tennis Team
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■ Education
High School certificate
Lebanese BAC II: Life Science [2007]
Bachelor Degree Information Technology
Bachelor of Sciences Faculty of Computer Science Global University, Beirut – Lebanon
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■ Certifications
EC-Council CEH [Certified Ethical Hacker]
Anti-hacking techniques and attacks countermeasures LAN/WAN Penetration testing and Analysis
CISCO CCNA certified
IELTS
International English Language Testing System certificate
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■ Technical Skills
Linux Technologies – perfect
Professional with Configuring Linux, IPtables, firewall, LDAP.
Information Technology
Mohamad Saad Housamy
Knowledge of Internet protocols, IP routing, configuration management issues, Ethernet, LAN/WAN components, authentication methods, and client-to-server connections.
Fidelio Systems and Micros, OPERA, PMS
8 years’ experience hotel systems as Night Manager
■ Experience
Sales at Dalco Company
Two years sales worker at Dalco Company, main branch, Jnah - Beirut
Reception Supervisor at Marina Towers – Security Officer Three years reception and security officer at Marina Towers, STOW-FM Company, since 8-7-2009
Reception Supervisor since 2011
-Manage all entries to premises
-Perform heavy checking for workers going out
-Main contact between residents and visitors
Night Audit at Duroy Hotel [Accounting Audit]
Five months as a Reception and Night Audit, acting as night manager, operating system is PMS and familiar with IMS (PROTEL)
Reception and Night Audit [Accounting Audit] Night Manager at Palm Beach Hotel since 2017 – Hotel IT Support
Reception and Night Audit and Accounting Audit, acting as night manager, operating system is Fidelio and now transferred to Micros Opera since 2012 till 2021
-Perform daily financial audit for all transactions
-Manage all departments (housekeeping, kitchen, room service, valet parking)
-Check ins and outs
-Customer Service face to face and over the phone for all hotel guests, taking reservations over the phone and via email
-Supporting IT manager for all faults during the night shift (checking server health and backups, replacing computer peripherals when malfunction)
Training and Internship in TELETRADE CO for IT Solutions 009********* IT solutions and services, software and hardware, Servers and Firewalls
Senior IT Technical Support Engineer at Alshaya Company Lebanon (Dareen International) – Moved to LOGIX Support Dubai starting 1-May-2023 Starting 18 – 2 - 2013 till date
-Perform technical support to all retail and food and beverage stores
-Evaluate equipment for malfunctions and deficiencies
-Hardware and computer peripheral devices checking and replacement (monitors, servers, printers, phones)
-Perform inventories for all IT equipment in region
-Active Directory User and Groups management and Permissions
-installing/troubleshooting of operating systems, anti-virus software, MS Office
-experience in Linux/Windows/MAC OS
-Research, diagnose, troubleshoot, and identify solutions to resolve system issues quickly and efficiently
-ITIL system (service desk)
Night Operations Manager at Smallville Hotel – Beirut Badaro Starting JAN 2021 till APR 2023
Mohamad Saad Housamy
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■ Personal Qualifications
Hard worker, can work under pressure, Team Worker
Developing Systems and processes, Customer Service, public Relations
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■ References
- Hala Dilingi [GM Palm Beach Hotel] 009*********
-Jad Chemali [HR - Alshaya] 009*********
-Mansour Fadel [IT Manager Warwick Palm Beach Hotel] 009*********
-Hilal Chehabeddine [IT Manager - Alshaya] 009***********
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Contact this candidate