Mohamad Saad Housamy

■ Mohamad Saad Housamy

Information Technology – Hospitality - Administration

Mohamad Saad Housamy

■ Personal Information Name Mohamad Saad Toufic Housamy

DOB 8 July 1989

Contact adw5e9@r.postjobfree.com

009**-**-**-*****

Al Barsha – Dubai

Languages Arabic, English, French, Turkish, German Interests Information security related books, newsletters, articles reading. Member of University Football Team

Member of University Table Tennis Team

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■ Education

High School certificate

Lebanese BAC II: Life Science [2007]

Bachelor Degree Information Technology

Bachelor of Sciences Faculty of Computer Science Global University, Beirut – Lebanon

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■ Certifications

EC-Council CEH [Certified Ethical Hacker]

Anti-hacking techniques and attacks countermeasures LAN/WAN Penetration testing and Analysis

CISCO CCNA certified

IELTS

International English Language Testing System certificate

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■ Technical Skills

Linux Technologies – perfect

Professional with Configuring Linux, IPtables, firewall, LDAP.

Information Technology

Mohamad Saad Housamy

Knowledge of Internet protocols, IP routing, configuration management issues, Ethernet, LAN/WAN components, authentication methods, and client-to-server connections.

Fidelio Systems and Micros, OPERA, PMS

8 years’ experience hotel systems as Night Manager

■ Experience

Sales at Dalco Company

Two years sales worker at Dalco Company, main branch, Jnah - Beirut

Reception Supervisor at Marina Towers – Security Officer Three years reception and security officer at Marina Towers, STOW-FM Company, since 8-7-2009

Reception Supervisor since 2011

-Manage all entries to premises

-Perform heavy checking for workers going out

-Main contact between residents and visitors

Night Audit at Duroy Hotel [Accounting Audit]

Five months as a Reception and Night Audit, acting as night manager, operating system is PMS and familiar with IMS (PROTEL)

Reception and Night Audit [Accounting Audit] Night Manager at Palm Beach Hotel since 2017 – Hotel IT Support

Reception and Night Audit and Accounting Audit, acting as night manager, operating system is Fidelio and now transferred to Micros Opera since 2012 till 2021

-Perform daily financial audit for all transactions

-Manage all departments (housekeeping, kitchen, room service, valet parking)

-Check ins and outs

-Customer Service face to face and over the phone for all hotel guests, taking reservations over the phone and via email

-Supporting IT manager for all faults during the night shift (checking server health and backups, replacing computer peripherals when malfunction)

Training and Internship in TELETRADE CO for IT Solutions 009********* IT solutions and services, software and hardware, Servers and Firewalls

Senior IT Technical Support Engineer at Alshaya Company Lebanon (Dareen International) – Moved to LOGIX Support Dubai starting 1-May-2023 Starting 18 – 2 - 2013 till date

-Perform technical support to all retail and food and beverage stores

-Evaluate equipment for malfunctions and deficiencies

-Hardware and computer peripheral devices checking and replacement (monitors, servers, printers, phones)

-Perform inventories for all IT equipment in region

-Active Directory User and Groups management and Permissions

-installing/troubleshooting of operating systems, anti-virus software, MS Office

-experience in Linux/Windows/MAC OS

-Research, diagnose, troubleshoot, and identify solutions to resolve system issues quickly and efficiently

-ITIL system (service desk)

Night Operations Manager at Smallville Hotel – Beirut Badaro Starting JAN 2021 till APR 2023

Mohamad Saad Housamy

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■ Personal Qualifications

Hard worker, can work under pressure, Team Worker

Developing Systems and processes, Customer Service, public Relations

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■ References

- Hala Dilingi [GM Palm Beach Hotel] 009*********

-Jad Chemali [HR - Alshaya] 009*********

-Mansour Fadel [IT Manager Warwick Palm Beach Hotel] 009*********

-Hilal Chehabeddine [IT Manager - Alshaya] 009***********

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