Produce Associate Customer Service

Christopher Paul

Titusville, FL

Phone: 321-***-****

Email: ********@*****.***

Ability Summary

Dedicated customer service professional with over 10 years experience in retail, produce, and management. Recognized for ability to communicate with internal and external customers and provide exceptional service that ensures customer satisfaction and client retention.

skills

·Inventory control

·Scheduling employee management

·Multitasking

·Product resets

·Finance/Money handling

·Customer service

·Detail-oriented

·Problem solving

·Management

·Scheduling

·Food preparation

·Unloading and loading

Employment History

07/2015 - Current

Produce Associate

Publix, Titusville, FL

·Assists an average of 30 customers per day on produce purchases and findings

·Maintains accurate and attractive product displays, ensuring strategic placement of products and order to assist with customer ability to locate merchandise

·Controls inventory, orders new supplies and product stock

·Receives and unloads new items upon delivery and checked products for damage and order accuracy

·Maintains safe, neat, and clean working environment and closely monitored for wet floors or other hazards

·Pleasantly greets customers and provided prompt and courteous service

·Listens to customers concerns or questions and provided assistance based on needs

07/2006 - 05/2015

Assistance Store Manager

Walgreens, Titusville, FL

·Handled all payroll and bookkeeping functions

·Managed a successful store with over 20 employees

·Hired and trained new employees

·Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchase experience

·Performed comprehensive operational and faculty analysis to identify logical improvements, inventory flow, shrinkage, and proactive steps in appropriate corrective action

05/1997 - 05/2006

Assistant Manager Retail

Walmart, Titusville, FL

·Tracked daily cash handling, reconciled sales and prepared bank deposits

·Audited store operations and records under management direction and resolved discrepancies

·Generated promotional plans designed to boost store traffic and revenue

·Monitored employee compliance with health and safety regulations, proactively correcting issues

·Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement

·Responded to all customer service issues and handled in a timely manner

Education and Training

01/0001

General High School Curriculum

High School Equivalency Diploma

Titusville High School, Titusville, FL

Additional Information

Achievements

·Employee of the month - Publix April 2016

·Finalist for Assistant Produce Manager Publix

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