RHONDA JEFFERY
Cell 818-***-**** - Email: **********@*******.*** – Elgin, SC
SUMMARY:
Highly skilled and detail oriented Medical Billing Specialist experienced in accurately and efficiently processing medical claims. Proficient in medical terminology and ICD-10. Proven track record for reducing claim denials and increasing revenue. Adept at resolving billing issues and communicating with patients and insurance providers. Strong analytical and problem-solving skills with a focus on ensuring compliance with regulations and policies.
EDUCATION
University of South Carolina Upstate Spartanburg, SC
Bachelor of Science in Health Information Management Expected Graduation: May 2025
Overall GPA: 3.0
EXPERIENCE
FTI Consulting - Patient Account Rep II – Columbia, SC 12/2022 – 4/2023
Perform Research on patient’s accounts to determine suitable resolution
Access insurance claim portals to gain EOB’s/adjust accounts as necessary
Leverage Excel to maintain approx. 15 – 25 patient charts per day
Prisma Health - Patient Access Specialist – Columbia, SC 12/2021 – 6/2022
Utilized EPIC software daily registering patient’s,
Facilitated Patient Registration in excess of 40 patients per shift
Provided compassionate service for families of patients in the ER
Xifin, Inc. – Client Bill Specialist – Charleston, SC 4/2021 – 8/2021
Prepared invoices for client laboratory bills
Scrubbed claims to ensure claim would be processed
Performed heavy data entry on pre-claim processing/demographics
WVU Medicine - Patient Access Specialist – Morgantown, WV 10/2019 – 9/2020
Utilized EPIC software for daily registering patient’s
Patient Registration/Check patients into the ER
Provide compassionate service for families of patients in the ER
UBC – Express Scripts – Patient Services Coordinator
Entered patient prescriptions for nurse review 12/2014 – 1/2016
Prepared and maintained spreadsheets for production
SKILLS/CERTIFICATIONS
Certified Medical Biller
Proficient in Microsoft Suite
Google Suite
QuickBooks Pro
Electronic claim submission
Typing speed – 55 WPM