Medical Assistant Phlebotomy Technician

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

NATALIE GOSSELIN

***** ***** ***, ********, ** 90703 562-***-**** ********@*****.*** Patient-focused and compassionate Medical Assistant with 16 years of experience in handling patients, administering medication, phlebotomy, and providing quality patient experiences. Reliable professional with proven track record in creating positive rapport and cordial relations with patients, families and staff members. Trustworthy and highly dependable individual experienced in fast-paced medical office setting and environment. Phlebotomy Clinical operations

HIPAA compliance Medical procedure

Vital signs and examinations Inventory management

Prepare treatment rooms Sterilize instruments

Medication administration Patient care

SEPTEMBER 2021 MARCH 2023

Medical Assistant Coast Urological Medical Group Los Alamitos, CA Assisted physicians and clinicians with examinations, procedures and vital signs monitoring.

Cleaned, prepared and maintained examination rooms and treatment areas. Prepared and administered medications and vaccines to patients. Sterilized and positioned instruments and equipment for examinations and procedures. Remained calm and poised in emergencies by calmly interacting with patients to avoid stress and panic.

Administered injections and medications, dressed wounds and collected lab specimens for tests.

Prepared specimens for outside lab testing.

Answered phone calls and scheduled or followed-up on appointments. Measured vital signs, including pulse rate, temperature, blood pressure, weight and height.

NOVEMBER 2007 AUGUST 2022

Medical Assistant Supervisor/ Phlebotomy Technician Associates In Urology Los Alamitos, CA

Back Office Supervising Judgement and Decision Making Managing Supplies and Medications Preparing Rooms and Patients Assisting in Procedures and Exams Lab Testing / Phlebotomy Administering Injections Maintaining Quality Control Standards

Handling Difficult Patients Multitasking efficiently Scheduling Appointments English / French Language, Prepare treatment rooms for patient examinations, keeping the rooms neat and clean Show patients to examination rooms and prepare them for the physician Interview patients to obtain medical information and measure their vital signs Record patients' medical history, vital statistics, or information such as test results in medical records

Explain treatment procedures, medications, diets, or physicians' instructions to patients

Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing

Test, analyze, and report PSA blood samples, controls, and calibrations. Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures Prepare and administer medications as directed by a physician Place and remove catheters

Clean and sterilize instruments and dispose of contaminated supplies Authorize drug refills and provide prescription information to pharmacies Schedule appointments for patients

Take inventory and order medical, lab, or office supplies or equipment Perform routine maintenance of medical equipment.

MAY 2007 NOVEMBER 2007

Medical Assistant Extern Raymond Sleiman, M.D. Lakewood, CA Sanitized rooms and equipment according to standards. Assisted or shadowed care team member while measuring and recording vitals and medical history and performing other patient care duties. EDUCATION

LANGUAGES

Escorted patients to assigned rooms and transported to procedures areas. Greeted and logged in patients to keep the office moving efficiently. Completed 160 hours externship.

2023

Certificate: EMR SIMCHART for the medical office

Penn Foster online

2021

BLS Certification :American Red Cross BLS

American Red Cross, Huntington Beach, Ca, United States 2020

2020 Certified Phlebotomy technician: Healthcare

Healthcare Career College, Paramount, CA

2007

Diploma of Medical Assisting: Medical Assisting

Everest College - City of Industry, CA

with presidential honors, at the top of my class, Straight A student 2006

GED

Century High School, Santa Monica, Ca, USA

1986

High School Diploma

Jean Baptist Meilleur, Repentigny, Que

French Canadian, Native

English, Fluent

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