Cafeteria Worker Desk Associate

Jennifer Biancorosso

*** ******** ****** **.

Tuxedo Park, NY 10987

845-***-**** ************@*****.***

Work Experience

Trustco Bank, Monroe, NY

Senior Associate Banker, August 2016 – Present

Processed night drop and balanced the Automated Teller Machines on a daily basis

Completed required reports, such as unrecovered difference reports & open/close log reports, and maintained records and logs for audit purposes

Assured bank illustrated company standards in addition to compliance with federal regulation

Balanced and operated individual cash drawer accurately and efficiently

Processed Currency Transaction Reports (CTR) as needed

Supervised and delegated tasks effectively to associate bankers

Operated in promotional bank home shows

Assisted customers one-on-one for all cash and non-cash related transactions and services, such as check cashing, processing deposits, and answered balance inquiries or other account questions

Onboarded and trained 4-5 employees

Tuxedo Union Free School District, Tuxedo Park, NY

Bus Monitor, September 2014 – 2016

Assisted bus driver and special needs children independently

Days Inn, Harriman, NY

Front Desk Associate, August 2013 – June 2014

Checked guests into the hotel in a friendly manner

Answered phone calls, made reservations, and accommodated guests with requests and questions

Accurately handled all payment transactions, charges, and fees

Reconciled guest issues and maintained composure during stressful situations

Tuxedo Union Free School District, Tuxedo Park, NY

Cafeteria Worker, September 2005 – June 2013

Arranged food and beverage items (e.g., placing in steam tables, a la carte trays, filling racks, mobile carts, etc.) to ensure that items were available to students and staff

Cleaned utensils, equipment, storage food preparation, and serving areas to maintain sanitary conditions

Undertook transactions while simultaneously greeted students and staff

Inspected food items and work areas (e.g., personal hygiene, proper food temperatures, etc.) in order to prevent cross-contamination of food borne illnesses

PNC Bank, Midland Park, NJ

Head Teller, June 1987 – July 1998

Operated and balanced the branch vault and cash box

Executed all phases of customer service

Conducted performance reviews for tellers

Ordered and shipped funds

Education

River Dell Regional High School, Graduated June of 1985

Bergen Community College, Bergen, NJ – Some College

Skills and Abilities

Fiserv Connected Teller, Customer Service, Communication

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