Service Representative Call Center
Resume:
Kristal Doyle
Pine Prairie, LA *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Capgemini - Texas
May 2019 to Present
Customer service on inbound call that help the elderly with their insurance and getting medication on timely matter.
• Managed customer accounts
• Resolved customer issues
• Worked in the inbound call center
• Collected and documented orders
• Responded to inquiries and issues
• Greeted customers
• Created call center scripts
Sales Manager
Ville Platte Dodge - Oakdale, LA
May 2014 to April 2020
Over everyday sales audits
Inventory in and out
Setting up contracts and go over things that need to be corrected Make sure used cars sold with service appointments and is finished Assistant Chemical Technician
Natural Advantage - Oakdale, LA
July 2007 to December 2014
Inventory on chemicals need for products
Made chemical products
Do paperwork on chemical products and figure percentages Clean work Area!
Help other with training
Distillation of products and final sales
Customer Service Representative
The Gazette - Ville Platte, LA
January 2002 to March 2007
All customers service needs. Took calls for news articles and sales Collections
Run Date the ads
Sales
Ad approvals
Education
Associate Degree in Business
Blue Cliff College - Lafayette, LA
May 1999 to February 2000
Calvary High School, High School in Required
May 1993
Skills
• Financial Statement Preparation
• Salesforce
• Auditing
• Sales Management
• Financial Report Writing
• Bank Reconciliation
• Pricing
• Windows
• Accounts Receivable
• Accounts Payable
• Accounting
• Account Reconciliation
• Microsoft Dynamics GP
• General ledger accounting
• Typing
• Office Management
• Financial Analysis
Certifications and Licenses
CPR Certification
Driver's License
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