Inventory Specialist Customer Service

Michael S Swartz Jr

**** * **** **** ***, Tulsa, OK 74133 * *********@*****.*** * 209-***-****

Summary Statement:

Undiscovered computer support professional with many years of unofficial computer support experience, supporting the PC and Mac computers and home networks of my family and friends. I have also assisted my father and friends doing desktop support at business offices over the past 5 years. I am currently studying for the CompTIA A+, Network+, and am attending college remotely for a computer science degree. I am currently serving in the US Army National Guard. I have leadership training, community service experience. I love learning and helping others. I am looking for an opportunity to apply the knowledge and skills I have, and where I can grow professionally, and contribute to the success of the organization.

Education

Oklahoma City Community College, Oklahoma City, Oklahoma 01/2023 - Present

Computer Science; Cyber/Information Security (AAS)

Expected Graduation Date - 5/2024

3.2 GPA

Tulsa Community College, Tulsa, Oklahoma 08/2021 - 12/2022

Major: General Education

Completed classes for the Emergency Medical Technician (EMT) certification, and many general education requirements.

3.3 GPA

Las Positas Community College, Livermore, California 08/2019 - 07/2020

Major: General Education

Completed general Ed classes, various medical classes such as EMR or language terminology.

3.1 GPA

Experience/Work History

Target 2/2023 - Present

Team Member (dry grocery dept.)

Stocking & Inventory management

Customer Service

CVS Pharmacy 9/2021 – 1/2023

Pharmacy Technician & Inventory Specialist

Certified Pharmacy Technician at state level

Nationally Immunization Certified at CVS

Duties included: providing immunizations, counting medications & labeling packaging, assisting drive thru and in-store customers, and managed inventory.

U.S Army Oklahoma National Guard 2020 - Present

MOS - 11B (Infantryman)

Rank - E-4 (Specialist)

Demonstrated teamwork, leadership abilities, loyalty, and a strong work ethic

Gained leadership experience, interpersonal skills, participated successfully in various training and leadership exercises.

Got licensed to drive various military vehicles

Skills

Setup and maintenance of computer hardware

Installation of Operating systems, Updates and Patches

Installation and updating of Software applications

Can setup, configure and support printers, scanners, cameras, etc..

Am familiar with software utilities, security applications such as antivirus, anti-malware, and firewalls

Am able to write Documentation and How-To guides

Most important: I am user friendly, love to help people and have excellent customer service skills.

Activities/interests

Amateur Radio (HAM radio/shortwave radios)

-I am certified to use a HAM radio in the United States (Technician level license)

-Member of local HAM radio club

Astronomy

-Attend stargazing activities with my 12” dobsonian reflector telescope

3D printing

Computers

-Gaming

-Building, optimizing, and maintaining computers for my family and friends

Community Involvement/Volunteer

Interfaith Ministries, Tracy, CA - Volunteered on Saturdays: helped to clean the facility, helped prepare packages of food, personal hygiene products, and helped with stocking.

Helped with setup/clean up at church activities

Helped serve homeless community Thanksgiving dinners at local Tracy, CA restaurant

Honors

Made Dean's list at Tulsa Community College for maintaining a 3.0+

References

Available upon request

Contact this candidate