Server / Bartender

Skills

Work History

Gabriel Koskinen-Sansone

Bartender/Server

Address Los Angeles, CA 90027

Phone 970-***-****

E-mail ****************@*****.***

Dedicated and customer-oriented professional with a proven track record in serving, bartending, and barista work. Possessing extensive experience in the hospitality industry, I excel at creating a welcoming and engaging atmosphere for patrons. Skilled in providing exceptional customer service, anticipating needs, and delivering personalized experiences. Proficient in multitasking in fast-paced environments while maintaining a keen attention to detail. With a strong knowledge of mixology, coffee brewing techniques, and a passion for creating memorable experiences, I am poised to contribute my skills and expertise to enhance the service standards of any establishment. Friendly Customer Relations

Organization

Mixology

Cash handling

Point of sale operation

Time management

Working under pressure

2022-09 -

2023-04

Server

Casa Cipriani, New York, New York

Spoke with guests of hotel over phone to accommodate their room service orders. Explained menu items and suggested appropriate options for food allergy concerns. Upsold high-profit items such as wine and dessert to enhance sales numbers. Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Cultivated warm relationships with regular customers. Worked with POS system to place orders, manage bills, and handle complimentary items. Maintained clean and organized dining areas to uphold hotel and restaurant hygiene standards.

Set positive tone for entire dining experience as first point of contact for incoming guests. 2022-05 -

2022-09

Cashier /Bartender

The Kessler Collection, JW Marriott, Savannah, Georgia Handled over-the-counter sales of alcoholic beverages, soft drinks, various German dishes, sushi and poke bowls.

Responsible for checking every guest's ID before serving alcoholic beverages. Provided clear directions to tourists regarding attractions around city of Savannah. Trained in cash handling to facilitate safe transport of the contents of cash register. In charge of opening and closing the outlets and making sure everything stayed presentable and fully stocked throughout duration of shifts. Covered breaks for chefs, taking charge of preparing food in addition to interacting with customers and making drinks.

Responsible for secure and sanitary changing of kegs and CO2 canisters. Occasionally covered shifts as bar back at other JW outlets: in charge of keeping 2 bars at a time fully stocked, serving food to tables, taking inventory of liquor, preparing drink garnishes, running kegs and CO2 canisters, keeping the outlets clean, and assisting to open/close both bars.

Worked flexible schedule and extra shifts to meet business needs. 2021-05 -

2021-10

Tour Guide

Savannah Terrors, Savannah, Georgia

Responsible for the clear and engaging communication of over 30 pages of information to a nightly tour group consisting of between 5 and 40 people. Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.

Built personal relationships with guests to promote positive experiences. Guided each tour group on a 0.7 mile walk around historic Savannah, GA, safely navigating traffic, other tour groups, and often rowdy individuals around the city. Responsible for the acceptance of tickets, and the handling and returns of merchandise. Learned information beyond what was required in the event that a guest would have further questions about the material.

2018-05 -

2019-12

Barista

Starbucks, Denver, Colorado

Responsible for over-the-counter sale of drinks and food items, as well as any questions or concerns raised by customers.

Operated espresso machines and commercial coffee brewers to create beverages. Memorized recipes for specialty coffee beverages and seasonal offerings. Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Education

Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Responsible for properly labeling perishable items, and making sure the cafe was stocked with ingredients and containers for food and drinks. Responsible for sanitation of bathrooms, sinks, oors, etc. Made sure food products were properly prepared, handled and sanitary for consumption.

2021-05 -

2021-09

Sales Associate

Byrds Cookies, Savannah, Georgia

Responsible for the safe handling of cookie samples to customers. Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Responsible for daily sanitation of jars, tongs, counters, windows, and floors. Organized merchandise in the store according to floor layout. Made sure all food was well stocked, safe, and presentable to customers. 2019-11 -

2020-01

Store Associate

Express, Denver, Colorado

Responsible for the proper application of anti-theft tags on merchandise to maintain the security of the store.

Greeted customers, helped locate merchandise, and suggested suitable options. Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Responsible for folding, packaging, and labeling ship-from-store orders to ensure online customers received their items in perfect condition in time for the holidays. Responsible for daily sanitation of changing rooms, windows, mirrors, oors, etc. Organized merchandise in the store according to oor layout. Responsible for the proper markings of new price tags during the end of year clearance sale.

2014-01 -

2020-01

Photography Assistant and Second Photographer

Merritt Portrait Studio, Denver, Colorado

Responsible for Lighting on 4 years worth of portrait photography (senior photos, actor head- shots, corporate headshots, etc.).

Responsible for wide angle photographs for professional productions at the Denver Center for Performing Arts and the Colorado Shakespeare Festival. Published work has appeared in The Denver Post and American Theatre Magazine. 2018-08 -

2022-05

Bachelor of Arts: Entertainment Arts

Savannah College of Art And Design - Savannah

Dean's List 2018-2022

Creative Potential Scholarship Recipient

3.8 GPA

2011-08 -

2018-05

High School Diploma

Denver School of The Arts - Denver, CO

3.5 GPA

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