Supervisor

SONA GURUNG

Toronto, ON, M*J*T*, 437-***-****

Email : ************@*****.***

PROFESSIONAL SUMMARY

Organized and dependable student candidate successful at managing multiple priorities with positive attitude. And currently looking for a part time job.

EXPERIENCE

09/2022 – 02/2023 LAMACHOUR 16, POKHARA

ALL ROUNDER, DHOG CAFÉ AND RESTAURANT

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Have enough knowledge and experience of making all types of hot and cold beverages.

Worked flexible hours; night, weekend, and holiday shifts.

Served customers and followed outlined steps of service.

Offered friendly and efficient service to customers, handled challenging situation with ease.

12/2019 – 01/2022 POKHARA 18, KASKI, NEPAL

SUPERVISOR, NAMA HOME STAY

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Handled customer complaints, resolved issues and adjusted policies to meet changing needs.

Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficiency layouts.

Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.

EDUCATION

DIPLOMA IN HOSPITALITY- HOTEL OPERATION MANAGEMENT, 2023

Centennial Collage,941 progress avenue, Scarborough, ON

HIGH SCHOOL- MANAGEMENT, 2019

Sagarmatha Higher secondary School

SKILS

Problem solving

Analytical skills and critical thinking

Adaptability

Resilience

Availability

Evening shift, Night shift, Late night shift and Weekends.

Thank you for your time!

Contact this candidate