Accomplished and detail-oriented professional with comprehensive experience coaching agile approaches, consulting management, and developing Atlassian products across multiple industries. Well-versed in applying scrum framework, mentoring team, and promoting continuous improvement to adopt agile values in delivery process. Adept at empowering executives, providing exceptional leadership, and removing impediments/risks to ensure impactful product delivery. Certified SAFe, executing applications to scale Agile throughout each level of organization to achieve strategic objectives. Instrumental at organizing business meetings, conducting research, performing retrospective sprints to synchronize goals with learning outcomes. Proficient in training, guiding, and collaborating with managers to optimize workflow efficiency. Areas of Expertise

Professional Experience

Easy Pay Finance

Agile Lead 08/22 - 2/23

Ensures the teams focus on quality and innovation. Provide visibility of Program Level deliver. Facilitate team building activities. Provide Program with guidance and coaching in regards to Lead-Agile solution. Establishing an Agile Architecture, that includes the intersection of process, platform, and continuous learning.

• Agile Coach helping individuals, teams, and programs to clarify goals and actions to achieve their objectives

• Support the Product Owner in the effort to manage the backlog while facilitating a healthy team dynamic with respect to priorities and scope

• Address and remove impediments and bottle necks that affect Product delivery

• Partner with stakeholders internally and externally to make effective decisions in solving problems, escalating high priority issues or impediments. Acting RTE, back up Scrum Master

• Create information radiators (burn-downs, velocity chart, etc.), dashboards, and demos to assist with communication and improve transparency; provides metric reports to assist in product roadmap planning.

• Facilitation Program Level Ceremonies

• Train and Coach Executives, Product Management, and Development teams on SAFe practices

• Administrate Confluence, Jira and Jira Service Desk. Subject Matter expert

• Facilitate consensus-building activities and conflict resolution in order to improve team effectiveness

• Create Team level reports to promote ever-improving team dynamics and performance

• Atlassian Platform Administrator, Trainer, and facilitator of Internal Atlassian Platform CoP Jesilyn Barnes

Agile Practice Professional / Atlassian SME

adw4zt@r.postjobfree.com • 770-***-****

LinkedIn: https://www.linkedin.com/in/jesilynbarnes/

Project & Performance

Management

Agile Practices & Principles

Scrum & Kanban Methodologies

Atlassian Platform

Process Improvement

System Optimization

Product Management

Cross-Functional Collaboration

Regulatory Compliance

Team Topologies

Release / Solution Management

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Gurnet Consulting

Senior Consultant

Managing and leading implementation of Atlassian Suite. Manage large scale project sprints through development and management of cross functional project plans, requirements, teams, and external vendors across cargo business functions.

• Design and coordination of internal project management deliverables

• Coordination of external vendor deliverables

• Development of executive materials covering project management updates, critical project paths, assessment of primary and secondary impacts to the Atlassian Professional Services Operations solution

• delivery and key recommendations to drive success

• Change management identification / coordination

Ernst and Young, Durham, NC 2021 – 2022

Independent Consultant – Scrum Master/Agile Coach / Atlassian SME Facilitate consultation team and client frame delivery system using Spotify model. Initiate process improvements and platform training. Lead development and collaboration of all required technical projects from inception to launch. Support Scrum events, while executing Scrum practices in company. Manage impediments, mitigate potential risks, and identify issues impacting delivery flow. Mentor teams and customers to adopt agile practices in operations.

● Optimized team’s productivity of JIRA and Confluence by enhancing delivery process.

● Introduced team metrics to measure progress by identifying probable threats. Forty 8 Fifty Labs, Duluth, GA 2018 – 2021

Release/Engagement Manager

Atlassian SME

Contributed to development of multiple software projects and implementation of Atlassian products, including JIRA roadmap, Confluence, and Big Picture. Headed multiple Scrum teams, such as client’s PM, technical subject matter experts, and Atlassian practice manager. Ensured quality and on-time products delivery to stakeholders by managing regional and external source groups. Met strategic requirements by suggesting application migrations and updates. Formulated and executed program rules/policies/guidelines for widespread and well-managed change management process.

● Identified business opportunities, processes, and goals through industry analysis to create sales, marketing, and service delivery enablement assets.

● Developed Agile PMO, EM, and PM on boarding process to follow Agile approaches.

● Manage client engagement, tracking customer satisfaction and exection metrics Aptos, Atlanta, GA 2015 – 2018

Program Manager/Jira/Confluence Administrator

Encouraged continuous improvement within Agile environment by training scrum masters, business analysts, executives, and managers on Agile values. Synchronized organizational goals, mission, and core values with learning development initiatives to enhance training outcomes. Translated customer requirements into product backlog by collecting information, simplifying specifications, and processing new features, strategies, and user stories for wide consumer acceptance.

● Decreased process lags through effective training of team members on robust agile practices and protocols.

● Liaised with executive leadership for analyzing metrics and team progress.

● Improved 40% efficiency of product delivery release teams by innovating processes and workflows.

● Established and implemented methodology to enhance team delivery flow.

● Created Governance Standards for JIRA and Confluence software. Active Health Management, Alpharetta, GA 2014 – 2015 Release Management Consultant – Release Coordinator/IT Program Manager Page 2 3

Managed schedules in accordance with stakeholder and project owner requirements. Headed routine scrum meetings, specified scopes, and managed resource allocation. Benchmarked release time by carrying out retrospective sprints and conducting surveys, while creating and publishing release cycles.

● Minimized 10% rework and optimized available software updates to Aetna’s internal/external customers by collaborating software launch process between quality assurances and engineering teams.

● Streamlined communication with team leads for nurturing detailed execution of process improvement throughout development lifecycle.

● Led project and program management of over $5M healthcare plans with up to 35 team members and vendors.

● Ensured compliance with ISO 9000 quality documentation and process standards. Additional Experience

Independent Consultant – App Development Project Manager, Chop Dawg, PA, 2021 Atlassian Consultant and Trainer, Forty8Fifty Labs, GA, 2018 – 2019 Senior Project Manager/Release Manager, Georgia Office of the Secretary of State, Atlanta, GA, 2014 Technical Project Manager, VeriFone, Alpharetta, GA, 2013 – 2014 Project Manager/Release Manager, HealthPort, Alpharetta, GA, 2011 – 2013 Junior Project Manager, Kaiser Permanente, Alpharetta, GA, 2011 Technical Proficiencies

Agile Atlassian Platform ( JIRA, Jira Service Desk, Jira Align, Confluence, APPs) Scrum Kanban SAFe Scrum of Scrums

Education & Credentials

Bachelor of Arts in English Language and Literature University of Notre Dame, Notre Dame, IN

Certifications

Certified SAFe 5 Agilist

Certified SAFe 5 Release Train Engineer

Certified SAFe 5 Scrum Master

ICAgile Certified Professional - Agile Coaching

ICAgile Certified Professional - Agile Team Facilitation Agile Health Team Facilitation

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