Service Representative Administrative Assistant
Resume:
Misty Johnson
Paragould, AR *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Order Picker
Tenneco - Paragould, AR
June 2018 to Present
I drive an electric power jack and load parts onto pallets and take them to the shipping dock to be shipped to customers using the SAP system.
Cashier
TOBACCO SUPERSTORE - Paragould, AR
August 2019 to February 2020
I am a cashier, I also stock the shelves as well. I have direct contact with customers. Bartender
Chiefs club - Kennett, MO
December 2017 to March 2018
Made mixed drinks served beer and food
Bartender
Shaker’s - Kennett, MO
October 2017 to December 2017
Mixed drinks and served beer
Machine Operator
American Railcar Industries
March 2012 to September 2012
I controlled two subarc welding machines that built railcars. I built many railcars in the 6 months I was employed with American railcar ind.
Cashier
Casey's General Store
November 2011 to February 2012
Bartender
Lanny's Bar
December 2010 to January 2011
In line packer
Anchor Packaging
January 2010 to March 2010
Inspector
Plastiens - Portagville,Mo
September 2009 to January 2010
Housekeeper
American Home Health - Kennett, MO
April 2009 to October 2009
Customer Service Representative
Teleflora - Paragould, AR
February 2008 to May 2008
Customer Service Representative
Teleflora - Paragould, AR
February 2007 to May 2007
Carhop
Sonic Drive-In - Kennett, MO
January 2006 to March 2006
Cashier
Walmart - Kennett, MO
June 2005 to September 2005
Carhop
Sonic Drive-In - Jonesboro, AR
March 2004 to August 2004
Waitress
McAlister's Deli - Jonesboro, AR
December 2003 to March 2004
Cook
Conoco Gas Station - Okemah, OK
August 2002 to December 2002
Assembly Line Worker
KWIKSET - Bristow, OK
May 2001 to July 2002
Education
None in Secondary education
Southeast Missouri State University - Kennett, MO
August 2008 to October 2008
High school diploma in General
Riverside High School - Lake City, AR
August 2000 to December 2000
Southeast Missouri State University
Skills
• Word (1 year)
• Excel (2 years)
• Cashier (10+ years)
• Communications (5 years)
• Machine Operator (10+ years)
• Retail Sales (5 years)
• Food Safety
• Bartending
• Curriculum Development
• Welding
• Interviewing
• Inventory control
• Management
• Cash handling
• Packaging
• Assembly
• Pallet Jack
• Order Picking
• Warehouse experience
• Supervising experience
• Warehouse distribution
• Shipping & receiving
• Teaching
• Microsoft Excel
• Office experience
• Copywriting
• Microsoft Word
• Customer support
• Heavy lifting
• Leadership
• Retail management
• Merchandising
• Hotel experience
• Photography
• Van driver
• Typing
• Outbound sales
• Cold calling
• Windows
• Linux
• Smartsheet
• iOS
• Filing
• Driving
• Mac OS
• Janitorial experience
• Salesforce
• Inside sales
• Databases
• SAP
• Technical Support
• Computer Networking
• Operating Systems
• CRM Software
• Agile
• SQL
• Jira
Assessments
Forklift Safety — Proficient
January 2020
Best practices and safety hazards in forklift operation Full results: Proficient
Food Safety — Highly Proficient
January 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly Proficient
Retail Customer Service — Proficient
January 2020
Comprehending and responding to retail customer needs. Full results: Proficient
Retail Skills: Shelf Stocking — Highly Proficient
January 2020
Receiving and storing merchandise or product.
Full results: Highly Proficient
Visual Merchandising — Familiar
January 2020
Planning and maintaining commercial displays, interpreting planograms, and building relationships with store personnel.
Full results: Familiar
Customer Service — Familiar
January 2020
Identifying and resolving common customer issues
Full results: Familiar
Customer Focus & Orientation — Highly Proficient
January 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Supervisory Skills: Motivating & Assessing Employees — Proficient September 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient
Advanced attention to detail — Completed
September 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Warehouse shift leader — Highly Proficient
August 2020
Supervising warehouse staff and maintaining safety and security standards Full results: Highly Proficient
Scheduling — Proficient
December 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Front desk agent (hotel) — Highly Proficient
December 2021
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Retail customer service — Familiar
December 2021
Responding to customer situations in a retail setting Full results: Familiar
Warehouse associate — Highly Proficient
November 2021
Assesses the tendencies that are important for success in warehouse roles Full results: Highly Proficient
Sales skills — Familiar
August 2020
Influencing and negotiating with customers
Full results: Familiar
Attention to detail — Proficient
October 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Administrative assistant/receptionist — Highly Proficient January 2022
Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient
Work style: Reliability — Highly Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Data entry: Attention to detail — Proficient
January 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Customer service — Familiar
January 2020
Identifying and resolving common customer issues
Full results: Familiar
Cleaner fit — Expert
January 2022
Measures the traits that are important for successful cleaners Full results: Expert
Security guard skills — Familiar
January 2022
Assessing risks, enforcing security standards, and handling complaints Full results: Familiar
Delivery driver — Familiar
October 2021
Interpreting instructions or signs and solving problems Full results: Familiar
Customer service — Familiar
January 2020
Identifying and resolving common customer issues
Full results: Familiar
Call center customer service — Proficient
April 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Bartending — Proficient
April 2022
Understanding, pouring, and mixing drink orders
Full results: Proficient
Customer focus & orientation — Familiar
December 2021
Responding to customer situations with sensitivity Full results: Familiar
Work style: Reliability — Highly Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Customer service fit — Proficient
March 2022
Measures the traits that are important for success for customer service roles Full results: Proficient
Administrative assistant/receptionist — Highly Proficient January 2022
Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient
Basic computer skills — Familiar
January 2022
Performing basic computer operations and troubleshooting common problems Full results: Familiar
Recruiting — Proficient
December 2021
Managing the candidate sourcing and selection process Full results: Proficient
General manager (hospitality) — Familiar
September 2020
Solving group scheduling problems and reading and interpreting P&L statements Full results: Familiar
Basic maintenance and repair — Familiar
December 2021
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Familiar
Office manager — Proficient
April 2022
Scheduling and budgeting
Full results: Proficient
Cooking skills: Basic food preparation — Proficient March 2022
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Filing & organization — Familiar
September 2020
Arranging and managing information or materials using a set of rules Full results: Familiar
Social media — Familiar
April 2022
Knowledge of popular social media platforms, features, and functions Full results: Familiar
Medical receptionist skills — Proficient
April 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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