Desire Torres
Wildwood FL *****
**************@*****.***
SUMMARY
Detail oriented Guest Experience Specialist with proven success in leadership, efficiency, and meeting and exceeding goals. Key strengths in interpersonal communication, organization, time management, and quality.
PROFESSIONAL
Swift Transportation April 2015-Current
Truck Driver
● Assisted with loading and unloading of products at warehouses.
● Completed and verified paperwork and data entry for accuracy.
● Operated equipment with safety and efficiency.
● Performed pre and post inspections of vehicle.
Wal-mart Super Center February 2012-December 2014
Department Manager
● Promptly addressed and resolved customer concerns and issues.
● Trained and taught new employees company policies, procedures, and protocols.
● Maintained paperwork and data entry.
● Communicated effectively with customers and staff. O&B Mobile August 2010-November 2014
Sales Associate
● Identified customer needs and provided excellent customer services.
● Created tailored experience for each guest.
● Maintained high level of sales to meet and exceed quotas.
● Managed inventory and invoices for products.
East West Staffing Accumed Inc. February 2005-September 2007 Manager
● Enforced safety and sanitation regulations
● Planned and created employee schedules, assignments, and production sequences to meet goals.
● Provided direction and coordination for employee activities.
● Conducted employee evaluations.
EDUCATION
Katherine Gibbs School, 2005
Bachelor of Arts Degree
Criminal Justice