James Armstrong
Bronx, NY *****
******************@*****.***
Work Experience
Medical Assistant
Diligent Urgent Care - New Jersey
September 2021 to September 2022
Diligent Urgent Care - Union City, NJ
September 2021 to September 2022
• Administering Rapid Antigen, PCR, PCR Saliva, IGG, Strep test, Flu vaccination to patients from all over
• Collecting necessary demographics like identification and insurance to add to patients charts
• Directing out of country patients to sites where they can be tested
• Visiting Colleges, Camps, Senior Homes, Weddings, police department administering Covid-19 nasal swabs, IGG test, ear irrigation, Flu vaccines, EKG, Strep test, PCR, and Rapid antigen
• Assisting patients with telemedicine
• Providing Covid-19 results for school/work portals
• Corresponding with Coordinators and Pas to make sure patients receive proper care
• Unloading documentation of all persons tested for Covid and seen as sick patients to Company portal via AdvancedMD
• Visiting senior homes and assisting seniors with medical care such as blood pressure reading, temperature checks, strep test, vaccines, urinalysis, and EKGs Medical Assistant Externship
Carecube Cardiovascular Clinic - Bronx, NY
June 2021 to September 2021
• Patient intake/registration
• Triage patients
• Create patient chart for Doc/NP
• Perform blood draws
• Perform EKGs
• Vision exam
• Prepare examination room for patient
• Schedule patient appointments
• Urinalysis
• Insurance verification
Amazon Delivery Associate
Cornucopia Logistics LLC. - New York, NY
May 2020 to August 2020
Cornucopia Logistics - New York, NY
2020 to August 2020
• Process delivery routes via mobile device
• Construct route in accordance to delivery roster
• Process packages out of system upon arrival to customers
• Provide feedback to improve delivery services
Customer Care Associate
Global Contact Services - Long Island, NY
June 2019 to February 2020
• Schedule and modify approved customer reservations 1-2 days in advance of travel in accordance with ADA policy
• Provide paratransit passengers with vehicle information, estimated arrival times and real-time locations
• Process manual trip requests to modify or replace customer reservations on the day of travel
• Provide alternate travel to customers to assist with avoiding and/or resolving same day issues Education
College Degree in Medical Assisting
Allen School-Brooklyn - Brooklyn, NY
November 2020 to May 2021
Skills
• Contract Management (5 years)
• Paratransit (1 year)
• Tax Experience (2 years)
• Customer Service (10+ years)
• Data Entry (10+ years)
• Problem Resolution (10+ years)
• Leadership Experience (10+ years)
• Clerical Experience (10+ years)
• CPR (1 year)
• Basic life support (1 year)
• eClinicalWorks (1 year)
• Vital Signs (1 year)
• EMR Systems (1 year)
• Phlebotomy (Less than 1 year)
• Venipuncture (1 year)
• Medical Scheduling (1 year)
• Help Desk (1 year)
• Medical Records (1 year)
• Patient Care (1 year)
• Insurance Verification (1 year)
• Medical Terminology (1 year)
• Medical Coding (1 year)
• COVID-19 collection (Less than 1 year)
• OSHA (5 years)
• Healthcare management (1 year)
• Medical Office Experience (1 year)
• Anatomy Knowledge (1 year)
• Mobile Devices (Less than 1 year)
• Experience Administering Injections (Less than 1 year)
• Documentation review
• Medical Billing
• Patient service
• Intake
• Basic life support
• Vital signs
• Patient care
• Anatomy knowledge
Certifications and Licenses
Certified Medical Assistant
BLS Certification
Driver's License
CPR Certification