Scrum Master Time Delivery

Mridul Saikia

Atlanta, GA • 425-***-****

******.**********@*****.***• LinkedIn URL

Summary

Scrum Master Professional

Commendable track record of empowering organizations to offer customer-centric quality products and services in pursuit of delivering meaningful customer experiences and achieving competitive market edge.

Future-focused tech leader with proven success offering strategic leadership for technology consulting, solution architecting, and product/program management across fast-paced environments, embracing new technologies and fostering pragmatic operational delivery. Articulate communicator; adept at engaging with executive leadership, technical teams, and stakeholders to tailor robust strategies as per customer requirements and technical specifications. Proficient in conducting data-driven decision making, considering cost, quality, performance, and timeliness benchmarks. Adept at cultivating long-term lucrative relationships across all organizational levels to achieve set goals.

Served globally renowned Telecom company “T-Mobile” for 12 years in India and the US as Scrum Master, Test Lead, Test Manager and Software Test Engineer.

Areas of Expertise

•Strategic Planning & Leadership

•Project Management

•Agile/Waterfall Methodologies

•Scrum Framework

•Agile Principles

•SAFe Agilist

•Requirement Engineering

•Coaching and Mentoring

•Conflict Resolution

•Servant Leadership

•Continuous Improvement

•Stakeholder Engagement

•People Management

•Cross-functional Coordination

•Relationship Building

•Test Strategy preparation

•Test Planning and Implementation

•Test Automation

Career Experience

Scrum Master, T-Mobile Jul 2019 – Apr 2023

4 Years successful result driven experience in leading multiple business-critical projects as SCRUM Master.

Selected Projects

Project: Artem1S Client: T-Mobile – Atlanta, GA

Served as Scrum Master for T-Mobile Engagement for Digital Finance System (DFS) and Oracle Financial System for Loan and Lease (OFSLL)

As a Scrum Master, I was responsible for facilitating the Agile Release Train (ART) and the overall program execution, which involves coordinating multiple Scrum teams to deliver a large solution.

Responsible for facilitating all Agile ceremonies at the program level, including Program Increment (PI) Planning /Planning Interval, System Demos, and Inspect and Adapt (I&A) workshops.

Involve in facilitating all SCRUM events such as Iteration Planning, Daily Stand-up, Iteration Review and Iteration Retrospectives, Backlog Refinement.

Facilitated communication between team members, Product Managers, Business Owners, stakeholders.

Assist the product owners with the creation and prioritization of Program Backlog, Team Backlog and User Stories.

Involve in Facilitating and Preparing for PI Planning.

Work with the Product owners, Stakeholders and Developers on the Program Backlog Refinement sessions.

Closely coordinate with other teams in the ART to determine how collaboration will happen for feature development and resolve dependencies.

Identify and remove the impediments and challenges that encounters during the Sprint/Iteration.

Estimate the resources required for each task in the project plan, including time, budget, and people. Then, allocate these resources effectively to ensure that the project stays on track.

Suggest and guide the Development and Testing team in setting up the priorities of tasks.

Communicate with stakeholders to keep them informed of the team’s progress and ensure that their feedback is considered.

Track the Project Progress on every sprint and keep JIRA updated with User Story or Defect details like Estimated Build/Fix Date, Release Date, status of the user stories and its sub-tasks, comments etc.

Keeping Confluence Up to date with all the delivered and undelivered User Stories- with all details such as Dates delivered, Sprints, Developer accomplished the task and QA details.

Building the release notes for every release.

Work closely with the Testing teams to assist in the Test Scripting and Test review process and provide feedback.

Project: P10M, N-Plan, Coverage Maps and 15 Gifts Client: T-Mobile – Bellevue, WA July 2020 - Feb 2022

SCRUM Master

Backlog Refinement, Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective

Coached team members on Agile practices to improve team performance.

Managed project plans, budgets, and timelines to ensure on-time delivery of projects.

Usage of JIRA, Rally, Confluence for tracking projects

Project: APOLLO, Client: T-Mobile-Bellevue Jul 2019– Jul 2020

Transformed to SCRUM Master from QA Lead

Conducting SCRUM ceremonies - Backlog Refinement, Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective

Leading and facilitating Agile teams to achieve project goals, including managing team dynamics and conflict resolution.

Track the progress of the project against the plan to identify any potential delays or deviations.

Usage of JIRA, Rally, Confluence for tracking projects

QA Test Lead and Test Engineer, T-Mobile Aug 2010 – Jul 2019

Selected Projects

Project: Universe U2.0, Client: T-Mobile-Bellevue 2018– 2019

Test Lead and Test Manager

Test Estimation, Test Planning, Design & Implementation

Test Automation using Selenium WebDriver, TestNG,

Postman, SoapUI, HP ALM

Project: Universe 2.0 Client: T-Mobile-Bellevue 2017-2018

QA Lead

Test Estimation, Test Planning, Test Design, Test Review, Test Execution.

Daily Test Execution reports, Test Exit Reports, Defects Summary Reports

Production support, UAT Testing, Regression Testing, Functional Testing.

Project: Mercury Client: T-Mobile – North America 2013 - 2017

QA Lead from Capgemini Inc. India

Test Estimation, Test Planning, Test Design, Test Review, Test Execution.

Daily Test Execution reports, Test Exit Reports, Defects Summary Reports

SOAPUI, HP ALM, Production support

Project: Mercury Client: T-Mobile – North America 2010 - 2013

Software Test Engineer from CIBER India

Test Design, Test Review, Test Execution.

Test Execution reports, SOAPUI, HP ALM,

Education

Bachelor of Computer Applications, MCRPV University Bhopal, India

Certifications

Certified Scrum Master (CSM)

SSM - SAFe Scrum Master

Trainings

Certified Scrum Master (CSM)

Certified Scrum Product Owner (CSPO)

Scaled Agile Framework (SAFe):

Technical Proficiencies

Tools & Programming

• JIRA

•Confluence

•Rally

•qTest

•HP ALM

•Java/J2EE

•SQL

•Selenium WebDriver

•Maven

•TestNG

•POSTMAN

•SOAPUI

•GitHub

•Jenkins

•Splunk

•Blade Runner

•Sauce Lab

•Samson Billing System

•Ericsson Billing System

•Oracle Financial Services for loan and lease (OFSLL)

Agile Methodologies

•SCRUM

•Kanban

•Scrumban

Languages

Hindi – Native English – Fluent Assamese – Native

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