Service Representative Sales Merchandiser

TERRY CONLEY

501-***-**** **********@*****.***

HOT SPRINGS VILLAGE, AR 71909

SUMMARY Skilled team player with a strong background in office environments, works well independently or with others to handle assignments and always ready to go beyond basic assignments. Quick learner with good computer abilities. I am very organized, dependable, precise and work in a timely manner.

SKILLS

Accounts Payable Organized and Dependable

Accounts Receivable Precise and work in a timely manner Job Cost Self-starter and can work well with others Timekeeping/Payroll Good organizational, computer, clerical, Customer Service typing and filing skills

EXPERIENCE

Customer Service Representative 12/2021 - 5/2022

Change Healthcare - Remote

● Provided customer service for Outgoing automatic dialer & Incoming calls Delivered caring, friendly and knowledgeable service to provide service for renewing benefits. Answered customer questions in a friendly, timely manner. Call Center Customer Service Representative 02/2021 - 10/2021 HSV POA Hot Springs Village, AR

● Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Sales Merchandiser 09/2018 - 04/2020

Anderson Merchandisers Galesburg, IL

● The Sales Merchandiser Position is responsible for the execution of daily required tasks, projects, resets, and displays with accuracy; following all provided instructions.

● Defined, designed, and implemented creative visual merchandising strategies. Meals-on-Wheels Driver 10/1017 - 06/2018

VNA Community Services Galesburg, IL

● Responsible for determining the number of meals to be delivered on my route for that day: report that number to the kitchen for preparing the number of meals needed.

● Load milk for each person, get meals from the kitchen, bag items for each delivery. Load all items in the van. Deliver a meal to each person on my route for that day.

● Unload coolers and heated bags used for delivery. Return the van to the garage. Accounts Payable Analyst 03/2013 - 10/2016

Dick Blick Company Galesburg, IL

● Entered invoices into company accounting software, processing as many as 1000 per month for timely payment.

● Responsible for opening mail and stamping with the date received. Charged the proper GL accounts. Research discrepancies and take proper action to resolve.

● Cut checks weekly, balance check register and post to General Ledger. Accounts Payable Analyst 06/2008 - 04/2012

Pacific Scientific Chandler AZ

● Responsible for opening mail and stamping invoices with the date received. Process invoices for timely payment, charging proper GL accounts. Input invoices to employer’s computer software.

● Cut checks, balance check register and post to General Ledger.

● Reconcile vendor accounts. Troubleshoot and resolve issues and discrepancies of billed amounts on invoices.

Accounts Receivable/Payable Analyst 06/2005 - 06/2008 Ridenow Powersports Management Group Tempe, AZ

● Maintained a good working relationship with co-workers and management.

● Followed established guidelines and procedures.

● Accepted accountability for processing invoices for timely payment and reconciled vendor accounts; took action to resolve discrepancies.

● Posted cash receipts to proper customer accounts, researched over/under payments; took action to resolve.

EDUCATION AND Associate of Applied Science: Accounting TRAINING Rio Salado College, Tempe, AZ

Accounting Certificate

Carl Sandburg College, Galesburg, IL

Associate of Applied Science, Accounting and Business Associate Degree with Accounting Certificate

Can use Excel, Outlook, Word, MS Office and Access Diploma for Completing the 14 week Dale Carnegie Course, which is Equivalent to 3 credit hours of Oral Communications

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