Customer Service Handler

JASMIN RAMIREZ @FFAIRYJASMIN

**** ****** *** **, ****** Cucamonga, CA 91739 // 909-***-**** // **************@*****.*** Objective Statement

To provide a welcoming and satisfactory customer service experience, encourage patrons’ spending, and bring in consistent booking to the establishment. Education

Bachelor of Arts, Psychology // May 2022

California Polytechnic State University, Pomona

GPA 3.5, Cum Laude

Experience and Qualifications

Gyu Kaku Japanese BBQ – Rancho Cucamonga

Bartender, Server // June 2018 – August 2022

Manager: Tynesha Leduff 909-***-****

Key responsibilities: making beverages, taking orders for food and drinks, serving a 5-10 table section, opening/ closing bar and dining room sections, upselling, closing out tabs, and providing an outstanding customer service experience that encourages clientele to return to the establishment. Academy LA

Bottle Server // August 2022- current

Manager: Aly Casaretto, Director of Bottle Service 720-***-**** Key responsibilities: welcoming clients to the establishment, meeting table minimums based on guest count and table location, completing alcohol orders and presentations, upselling, closing out tabs and sections, and providing an outstanding customer service experience that encourages clientele to return to the establishment.

SERV Safe CA Food Handler Certificate

Certificate number: 4688478

ABC CA RBS Certificate

ID number: 312974267

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