Manager

Danaca Cervantes

760-***-**** *********@*****.*** VICTORVILLE, CA 92395

PROFILE

Professional, detail oriented and motivated individual who can provide a high level of administrative support to enable the smooth running of a busy office. Looking to obtain a long term career that will allow for my growth and development.

EXPERIENCE

Lot Manager Inland Valley Recovery. Victorville, CA 92395 03/2016 - 06/2022

• Trained newly hired employees.

• Remained clam and professional in stressful circumstances and effectively diffused tense situations.

• Produced thorough, accurate and timely reports of repossessions.

• Set and confirmed customer and transporter appointments.

• Answered phone calls.

• Performed data import, upload photos and documents needed for each account.

• Monitored past due accounts and pursued collections on outstanding invoices.

• Processed invoice payments and recovered information in account databases.

• Collected and documented customer payments.

• Participated in workshops, online seminars and training classes to gain stronger education in industry updates and federal regulations.

• Process payrolls.

EDUCATION

Excelsior Charter School High School Victorville, CA 92395 2015 SKILLS

• Verbal and Written Communication

• Administration and Reporting

• Computer Skill

• Time Management

• Problem Resolution

• Goal Setting

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