Service Representative Customer

Krystal Bermudez

**** ******* ****

Melbourne, Fl.. 32935

Y321-693-8812

Past hospitality, Customer service representative and outdoor general labor crew member seeking employment where I can secure a responsible career opportunity to fully utilize my 15 years of customer service and hospitality skills, while making a significant contribution to the standards and success of the company.

Education:

Eau Gallie High School

Melbourne, Fl

High School Diploma

Experience

Gator Dreading

July 2022 to Current

Merritt island, Fl.

Assist or took action to complete different types of cleaning while making sure worksite was safe not only for myself, but also safe for coworkers.

Prepared necessary tools for upcoming projects, keeping tools organized in assigned area for easy and safe retrieving

Constantly focused, prepared and observant for projects to change at last minute.

Had to listen carefully for supervisor directions on how next project should be accomplished properly and in timely matter.

Communication within each other of any problems that may cause having to take different direction

Worked in all weather, from hot outside weather to heavy rain.

Fast paced, but made sure work completed was thorough and safe.

Responsible choices and fast thinking for my own and coworkers safety

Speedway Gas station

Oct.15,2021 to June 2022 Melbourne, FL

●Greet customers as they walk in

●Maintaining Cleanness as fast, but thorough as possible

●Would also maintain customer satisfaction

●Worked Fast Paced

●Stock beer cave and cooler

●Would be the first person they would call when employees called out or would not show up

●Handled the store hours overnight alone. Made sure everything was constantly wiped down, disinfectant, stocked as trained, between any free time before the next customer would come in.

Cocktail Waitress, Bare Assets,

May 2009 – April 2015

Melbourne, Fl.

Greeted and sat customers while maintaining a positive, helpful and happy work environment.

Maintained a fast pace and attentive service for the customers to insure customers were satisfied at all times while in establishment.

Maintained customers area of seating and employees work station with cleanliness and organization skills.

November 2008 – May 2009

Customer Service Representative, GSI Commerce, Melbourne, Fl.

Received inbound calls from customers interested in online ordering for particular products through varies companies.

Maintained a calm, positive, enthusiastic and helpful attitude during all calls received regardless of customers attitude.

Provided good problem-solving skills, able to creatively resolve complex situations in a timely matter.

Maintained customer satisfaction to help all customers with any questions, concerns or issues.

Received and input any necessary information in the work preferred program for ordering the customers desired online products, while also inputting preferred payment method information.

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