Leonard Johnson III
Professional Summary
Dependable worker equipped for fast-paced work and changing daily needs. Meets needs with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics and positively impact team.
Skills
Packing and Scanning
Route Mapping Software Navigational Systems and GPS Heavy Lifting Time Management
Confidentiality Understanding Claims negotiation
Problem-solving Delivery scheduling
Experience
Independent Insurance Adjuster
E.A. Renfroe Houston, TX
Coordinated repair services for damaged vehicles and assisted with rental reimbursements.
Collaborated with appraisal and salvage professionals to facilitate resolution of vehicle damage.
Approved or denied estimates from servicers up to $75,000 Completed liability investigations by interviewing involved parties and reviewing police reports and photos.
Reviewed policy documents and facts of loss to verify coverage. Negotiated with customers and other insurance carriers to resolve claims. Maintained accurate documentation to retain claim file integrity. Checked official documentation such as police reports to determine the extent of the company's liability.
Looked into questionable claims to assess the accuracy of authorizing the outlined payments.
Class A CDL Truck Driver
Reinhart / PFG Harahan, LA
Delivered perishable and nonperishable goods and products to customer on time and in excellent condition.
Executed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Worked directly with customers to assess damage and incompleteness of orders. Generated consistent referrals and repeat business by providing friendly and fast service. 10015 Peachridge Dr, Houston, TX 77070
******@*****.***
Sep 2012 Oct 2015
Sep 2011 Sep 2012
Utilized GPS to optimize routes and continuously meet estimated delivery times. Learned every overnight route.
Trained 5 new drivers.
Class A CDL Truck Driver
Brown's Dairy New Orleans, LA
Handled billing inquiries and provided customers with account changes based on requests.
Provided customers with clear understanding of charges, billing and price changes. Reviewed orders before delivery and confirmed completeness and proper invoicing. Addressed customer complaints and implemented resolutions to promote repeat business.
Lifted and carried heavy loads using hand cart and pallet jack. Carefully checked inventory loads against shipping papers to verify the accuracy of each order.
Trained 3 new employees
Class A CDL Driver
Pepsi Co Harahan, LA
Took over underperforming routes and implemented new sales and service strategies to increase results in vending machines.
Maintained safe operations by maneuvering vehicles in heavy traffic and inclement weather.
Worked with hotel managers to understand and meet unique product needs. Education
No Degree : Computer Software Engineer
Herzing College Kenner, LA
High School Diploma
L. W. Higgins Marrero, LA