Jeremy Webb
Houston, TX *****
**************@*****.***
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with a successful team.
Authorized to work in the US for any employer
Work Experience
Health Insurance Agent
Dialog Direct, Qualfon - Detroit, MI
September 2022 to Present
Assist clients with picking out Affordable Care Act plans. Along with Dental, Vision and GAP policies. Answer any healthcare questions or concerns.
Vessel Entry Technician III
VIP International - Baton Rouge, LA
April 2017 to May 2022
Handled all delegated tasks, including making entry into sulphuric acid towers to perform inspections and make necessary repairs if needed and also entry into the converter and hot and cold heat exchangers to remove and replace distribution systems and mist eliminators. Improved customer satisfaction by finding creative solutions to problems. Collaborated with others to discuss new creative methods and advancement opportunities. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved operations by working with team members and customers to find workable solutions. Casino Floor Supervisor
Hollywood Casino Baton Rouge - Baton Rouge, LA
March 1997 to April 2017
Established and maintained banks and table limits for each game. Managed overall operation of casino table games in assigned pits, including Poker and PaiGow in accordance with applicable state regulations, company policies and internal controls. Promoted positive guest relations by resolving disputes quickly and offering complimentary services. Observed gamblers' behavior for signs of cheating such as marking, switching or counting cards and notified security staff promptly.
Determined appropriate number of gaming tables to open each day and scheduled staff accordingly. Maximized customer satisfaction by controlling dealer actions and promoting consistent gaming environments.
Smoothly oversaw efficient and accurate monetary transactions between house and customers. Moderated floor disputes to protect business assets and resolve customer service issues. Established and enforced banks and table limits for each game type. Observed gamblers to identify signs of cheating, including marking, switching and counting cards. Balanced staffing by moving dealers between games and reorganizing flow to cover each table. Recognized by management for providing exceptional customer service. Improved operations by working with team members and customers to find workable solutions. Provided excellent service and attention to customers when face-to-face or through phone conversations. Earned reputation for good attendance and hard work. Improved customer satisfaction by finding creative solutions to problems. Education
High School Diploma
Tara High School Baton Rouge - Baton Rouge, LA
May 1997
Skills
• Emergency entry training
• Looking to learn new skills
• Vessel security and maintenance
• Data entry
• Confined entry permit (5 years)
• Data entry and tracking
• Vessel inspection
• Data entry accuracy
• Vessel navigation
• Database data entry
• Cleaning vessels (4 years)
• Data verification and entry
• Vessel maintenance (4 years)
• Data entry experience
• Very eager to learn and a very quick learner
• Leadership
• Supervising experience (10+ years)
• Forklift (5 years)
• English
• Hand tools
• Power tools
• Heavy equipment operation
• Communication skills
• Insurance sales
• Sales
• Guest Relations Experience
• Guest Services
Certifications and Licenses
TWIC Card
ARSC Basic Orientation Plus
Life & Health Insurance License
Assessments
Forklift safety — Highly Proficient
April 2021
Best practices and safety hazards in forklift operation Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.