Shanaysia Posey
Houston, TX *****
***********@*****.***
Work Experience
Customer Service Call Center Agent
Target - Houston, TX
July 2022 to January 2023
takes calls from customers answering questions or addressing any concerns they may have their duties
include handling many inbound and outbound calls to and from customers, listening to customers needs
or issues and providing helpful solutions to their problems.
Cashier
Arby's - Houston, TX
February 2021 to August 2021
Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.
Assembly Line Worker
Alcon - Houston, TX
March 2020 to October 2020
responsible for building, testing and documenting sub-assemblies and top level systems for Production
Cashier/curbside runner
Papas BBQ - Houston, TX
March 2019 to October 2019
Hardworking and reliable worker with strong background in operating cash registers, stocking
merchandise and keeping areas clean and neat.
Education
High school diploma
Jack yates high school - 3650 Alabama St
August 2006 to June 2021
Skills
Call center management
Cash handling
Cashiering
Typing
Kitchen experience
Microsoft Word
Sales
Business development
Salesforce
Outbound sales
CRM software
Inbound call
Certifications and Licenses
Food Handler Certification