Graphic Designer Customer Support
Resume:
JOSHUA KNICKERBOCKER
Indianapolis, NI 317-***-****
317-***-**** ******.*************@****.***
PROFESSIONALP R O F I L E
Mac-based Software:
Adobe Creative Suite -5 Adobe Illustrator, Photoshop, and InDesign Web Design Software/Programming - Dreamweaver, Flash MX, HTML Social Media Management
Other Software: Microsoft Word, Excel
Design Skills: Typography, basic print production, electronic page layout and design, desktop publishing, drawing and comprehensive illustration, electronic drawing, multimedia and animation, web design and development, design and color
Other Courses: Business Communications, Public Speaking, Professional Development for Designers
EDUCATION
International Business College
Associate ofApplied Science Degree: Graphic Design
Adobe Photoshop Certification: CS4
EMPLOYMENTEXPERIENCE
Office Depot Specialist
Graphic Designer/Customer Service
Indianapolis, IN December 2013
2009
June 2013 - Current
•
Designing products for customers, CMYK knowledgeable, operating printers large and small formats, taking artwork from composition to finish
• Editing artwork, and creating customer projects, working with software programs including: Photoshop and Illustrator CSS
• Repair and service computers including virus removal, troubleshooting, error identification and correction
JOSHUA KNICKERBOCKER
12214 Meadowfield Circle
Indianapolis, IN
317-***-**** ******.*************@****.***
Support.com
Personal Technology Expert
July 2016 - Current
•Repair and Service Computer including Virus removal, troubleshooting decive and applications issues, and error identification and correction.
•Working Up to but not limited to 8 Different lines of customer support with mutiple companies including Comcast, Cox communications, and Support.com customers.
•Trouble shooting new and ever changing issues with mutiple devices and OS's including but not
limited to Computers, Smart phones, Tables, Smart TVs, Sound systems, Camera systems, and other IOT devices
Kevin Wilson Graphic Design Department Manager International Business College
7205 Shadeland Station Way
Indianapolis, NI 46256
Aaron Mackie Store Manager
Office Depot
East Washington St.
Indianapolis, NI 46229
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