Brooke Stephenson
North Ridgeville, OH *****
***********************@*****.***
Work Experience
Orthodontic Assistant
Casey O’Conor DDS - North Ridgeville, OH
December 2020 to Present
Daily interactions with multiple patients as I work closely with the Orthodontist and coworkers. Daily patient data entry.
Rover Dog Sitter
Rover.com
July 2019 to Present
I am a reliable, trustworthy, and enthusiastic college graduate who is excited to meet your furry pal! I grew up with furry friends as part of my family, and now that I am older, I rescued several furry friends on my own! I have interacted with pups of many different breeds and sizes, and I am ready to meet each individual's needs. Whether its playing fetch, sunbathing in the yard, going for a neighborhood stroll, taking a potty break, or eating lunch, I will make sure that your pet is happy, comfortable in their environment, and receiving the best care. I have a flexible schedule on both weekdays and weekends, and I am willing to care for other pets in the home during drop-in visits! Dunkin Donuts Crew Member
Dunkin' Donuts - North Ridgeville, OH
April 2020 to September 2020
• Worked well in a fast-paced, high pressure environment
• Greeted and served customers
• Answered customer questions
• Took cash and credit card payments
• Maintained store cleanliness
• Prepared food and stocked the store as needed
Takeout/Hostess
Stonehouse Grill - Westlake, OH
July 2017 to February 2019
I was the smiling face when you walked in the door! I took over the phone call orders, put orders together, greeted customers, cashed out customer through register and met any needs the customer had! Daily data entry.
Education
Associate in Science (AS)
Lorain County Community College
September 2019 to May 2022
Associate in Arts (AA)
Lorain County Community College
September 2019 to May 2022
High school or equivalent
North Ridgeville High School
August 2016 to June 2020
High school or equivalent
Skills
• Busser
• Customer Service
• Hostess
• Time Management (1 year)
• Restaurant Experience (1 year)
• English (10+ years)
• Food Service (1 year)
• Go (1 year)
• Microsoft Office (4 years)
• Dental Assisting
• Dental office experience
• Data entry (3 years)
• Chairside Assisting
• Pet Care
• Pet Sitting
Certifications and Licenses
Driver's License
X-Ray Certification
Assessments
Medical Receptionist Skills — Expert
February 2020
Managing physician schedules and maintaining accurate patient records Full results: Expert
Customer Service Fit — Proficient
July 2020
Measures the traits that are important for success for customer service roles Full results: Proficient
Dental Receptionist Skills — Highly Proficient
July 2020
Managing practitioner schedules and maintaining accurate patient records Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
July 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Memorization — Proficient
November 2019
Committing product or merchandise information to memory and recalling it at a later time. Full results: Proficient
Management fit — Highly Proficient
September 2020
Measures the traits that are important for success in management positions Full results: Highly Proficient
Patient-focused care — Familiar
November 2020
Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Familiar
Dental receptionist skills — Highly Proficient
July 2020
Managing practitioner schedules and maintaining accurate patient records Full results: Highly Proficient
Food service: Customer situations — Highly Proficient July 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient
Work style: Reliability — Familiar
November 2020
Tendency to be dependable and come to work
Full results: Familiar
Emotional competence — Highly Proficient
September 2020
Managing one's own emotions and understanding those of others Full results: Highly Proficient
Attention to detail — Highly Proficient
November 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.