Customer Service Manager Retail
Resume:
BEV JAGIELLO
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Organized, Efficient, Accomplished Negotiator,Advisor,Goal Setter, Data and Information Professional, Management Experience, and also Supportive Roles. Adaptable.
EXPERIENCE
Mortgage Broker, Absolute Mortgage Inc, White Bear Lake, MN 1996-2023
Built and organized business to National, State and local recognition level. Coached clients on aspects of mortgage market, rates, programs, and etc Negotiated terms of the chosen program. Identified any negative issues with borrowers, and then facilitated getting loan approval for them. Hired, trained and managed a staff of seven to exceed goals.
Named “Expert” by Bankrate.com
“One of the Top Mortgage Companies in Cities” 7 years, Minnesota Monthly Magazine
Responsible for all phases of the business, including lead generation, sales, marketing, budgeting,etc
Realtor, Burnet Realty, White Bear Lake, MN 1989-1995
Developed marketing plan for homes which resulted in becoming Rookie Lister and Multi Million Dollar Producer.Advised and assisted home owners to optimize the highest possible sales amount on their home, then negotiated lowest possible price during their purchase. Negotiated
Graduate Realtor Institute
Earned trust through extreme customer service 7 days per week.
Manager, Pacific Pool and Patio, Minnetonka, MN 1983-1988
Manager retail store and sold inground pools, spas, pool tables and other accessories. Was in charge of staff of 10 and maintained weekly sales goals.
Achieved 75% increase in sales first year.
Managed, trained and oversaw staff of six to achieve monthly and yearly goals.
EDUCATION
University of Minnesota, Century College, Licensed Minnesota Mortgage Broker, Graduate Realtor Institute, Licensed Insurance Agent in Accident,Life, Personal lines Certified Hospital Unit Coordinator, certified Massage Therapist. Graduate Minnesota School of Bartending.
AWARDS, CERTIFICATIONS AND TRAINING
I have attended, listened to and read thousands of hours of motivational, goal setting and sales materials.
Member American Mensa.
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