Wheelchair Agent Data Entry
Resume:
Robin Ward, CCA
Health Information Specialist
Los Angeles, CA 90016
Cell: 323-***-**** – Email: *************@*****.***
linkedin.com/in/robin-ward-0572a6159
SUMMARY/OBJECTIVE
Seeking to provide my trained administrative, customer service, and coding skills to a thriving medical office environment. I have a strong work ethic as I am dependable and productive and take instruction well with my ability to provide efficient data entry and other administrative tasks.
ESSENTIAL MEDICAL BILLING AND CODING SKILLS
ICD-10 * CPT * HCPCS * Medical terminology * Insurance terminology * HIPAA/Patient confidentiality * CERNER * Naridian Data entry * Data management * Electronic health records * Microsoft Office systems (Word, Excel, PowerPoint) * Medical billing and coding software * Medicare, Medicaid, and private insurance claims * Type approx. 70wpm.
WORK EXPERIENCE
Health Information Specialist, Exodus Recovery Inc., Los Angeles, CA 04/2022 – Present
Provides data and billing support to the County of Los Angeles, Department of Mental Health, contracted programs or other contracted/certified services and/or programs. Responsible for all billing-related tasks including a collection of billing data and data entry into the EMR. Perform other clerical tasks as needed, such as answering phones, faxing, and corresponding with outside vendors.
Customer Service Assistant, G-2 Secure Staff, Los Angeles, CA 09/2018 – 03/2020
At LAX – Delta Airlines: Primary wheelchair passenger intake coordinator. Met inbound and outbound customs flights to provide services with wheelchairs to passengers needing special assistance.
Customer Service Assistant, Southbay Workforce IB, Los Angeles, CA 09/2016 – 09/2018
Temporary assignment until May 2018 at LAC Dept of Health Human Services
Assist the Administrative Office with various administrative duties including boosting pre-scanned documents, preparing transmittals from post-scanned documents, scanning documents, mail room clerk, and filing clerk.
Wheelchair Agent, G-2 Secure Staff, Los Angeles, CA 11/2012 – 04/2016
At LAX: Primary wheelchair passenger intake coordinator. Met inbound and outbound customs flights to provide services with wheelchairs to passengers needing special assistance. Alarm monitoring and response. Escort individuals with temporary access to non-public areas.
Sr Constructor Reporter, Reed Construction Data, Norcross, GA 05/2005 – 02/2010
Heavy calls to GC’s, Architects and Engineers to extract current or in-planning construction project information. Light sales. Gathered data and entered specifications into software system to be published for subscribers.
EDUCATION / CERTIFICATION
AHIMA Certified Coding Associate, December 2021
Bryant & Stratton College, Buffalo, NY Medical Billing and Coding Diploma, 2021
International Travel Training, Arlington, VA Certified Travel Agent
Barclay Career College, Los Angeles, CA Certified Word Processor
Palisades Charter High School, Los Angeles, CA Diploma
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