Service Representative Customer

Objective: To obtain a challenging full-time position with advancement opportunities.

Experience: April 2002 – Present Northwestern Memorial Hospital, Chicago, IL

Housekeeping Assistant

Sanitize patient rooms upon checkout.

Monitor and remove waste from patient rooms and in public areas.

Maintain a sanitary environment in all assigned areas.

Interact in a positive manner with all hospital customers.

January 2000 – March 2001 Pizza Hut, Bridgeview, and IL

Customer Service Representative

Greeted and assisted customers in a timely and professional manner.

Took customer orders according to their specifications.

Maintained a balanced cash drawer.

Monitored daily inventory and replenished stock as needed.

Provided excellent customer service to customers.

September 1999 - December 1999 Sears Home Central, Justice, IL

Telemarketing Representative

Displayed professional interpersonal communication skills with customers and staff members.

Efficiently conducted outbound calls to renew customer contact.

Maintained and exceeded required daily quota.

May 1996 – September 1996 Mayor Daley’s Summer Program, Chicago, IL

Art Coordinator and Volunteer

Assisted with the production of an art display.

Coordinated and marketed various art projects.

Assisted students in art projects.

Education: 1999 Chicago State University, General Studies, Chicago, IL

1999South Shore Community Academy, H.S. Diploma, Chicago, IL

2002CARA Program, Life Skills/Job Readiness, Chicago, IL

Attributes: Excellent customer service and communication skills. Hard working and dependable. Flexible with work schedules and easily retain information.

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